Reviews (6,216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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I love this so far. I was using another app for a few years and this one presents so much better. However, I installed this due the option to integrate Etsy reviews as well, but that feature seems to be unavailable. I can't seem to find information as to if that is a plan specific feature or not.
Hello there,
We're glad to hear that Stamped.io is your review app of choice!
The Etsy Import feature is available on our Business plan and up currently, we do apologize for the lack of updates on the pricing plan as this feature is newly launched.
Simply reach out to our support team via hello@stamped.io if you have any queries regarding the Etsy import, we'll be glad to get them answered!
Thank you again, and we hope that you'll have a great time collecting UGCs with Stamped.io!
Easy to install and the review via email is a great feature. My only complaint is you have to upgrade just to import your previous orders even if you don't need that level of plan.
The free plan works really well for what I need it for and the couple of issues I had setting it up were resolved quickly by support. Definitely better than the apps I was using before
I love how the customer doesn't have to navigate away from their mail inbox to create the review - makes it easy for them!
Great customer support so far. The customization is quite easy to do, even for non developers. I'm looking forward to seeing results and sales conversions through this... let's see!
Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service.
I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.
Hello there,
Thank you for your feedback!
Our team will be getting in touch with you shortly to rectify the issue you are facing with your reviews.
We realized that the reviews you've imported had incorrect product data (product_id), and hence the product isn't attached to the correct Products.
The issue has been resolved for ya as per our latest email to you :)
Our support team is always dedicated towards helping our users, and we will take your feedback seriously and check on our processes to manage our support more effectively :)
Thank you!
The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.
per ora mi sembra buona, il piano gratuito. or lo provo e poi modifichero se necessario la recensione
Hey there,
Thank you for your kind review :)
Actually, the review submission section is skippable, if you do not wish to submit a review.
We hope that you'll have a great time collecting UGCs with Stamped.io!
cette application fonctionne très bien, elle très utile pour les clients. Recommande cette application
This app has helped us generate so many reviews! I love how customizable it is, from the triggers for sending emails to the email layout itself. It integrates so well with our site and the UI looks very sleek. I love that you are able to filter for certain star ratings and sort by most helpful, highest/lowest rating, etc. It's also been extremely helpful that this integrates with Google Ads! My only gripe with the app is the Marketing section, where you can convert reviews into shareable graphics for social media and your website. The concept is great but the execution is terrible. If you have any Adobe experience, this feels mind-numbingly rudimentary. Basic functionalities like rulers, snap-to and even undo/redo don't exist, making it really cumbersome to make even the slightest edit to their default templates. I would love it if the product title was a default text field on their templates! Unless Stamped rolls out some updates, you're better off creating these UGC graphics manually.