Reviews (6,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface that simplifies review management and enhances customer engagement through loyalty schemes. They appreciate the reliable performance, regular updates, and comprehensive features that boost conversion rates and build customer trust. The app is praised for its exceptional customer support and good value, significantly impacting business growth by effectively leveraging user-generated content.
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Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.
Hello there,
Thank you for your review and feedback!
Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as mentioned in our pricing plan within our app listing. Once the review feed is set up and approved by Google, the ratings will show up in your store's listing within Google Shopping.
Our support team is also reaching out to you via email to provide more information on the feature :)
I guess like many apps, by design, it's probably a better app if you pay for it. I have a small store and rarely generate more than 50 review requests. However, I constantly have the "reached your limit" warning show up and it doesn't reset with the arrival of each new month. I went over in October (so they stopped sending them out). No reset, nothing sent in November or December. Finally contacted them in January and they did a manual reset. Fine, except I didn't get any credit for the two months that weren't sent. So all those backed up requests were sent and I was instantly over for January....and now seeing the same warning for February. Oh well, you get what you pay for I guess. Otherwise, decent app so I'm giving it 3.
This app keeps telling me I've reached 50 review request. I delete some of the request and it continues to tell me the same thing.
Fairly useful app. I’ll keep using it until I find something better. The UI to review and manage reviews could be more smooth and intuitive.
Hello Spindrift Climbing,
Thank you for your review and feedback!
Our support team will be reaching out to you for more details regarding the issues you are facing with our app's UI, as well as to provide further assistance with any setup required to get the app going for your store :)
The customer service is very friendly and responds fast and proactively. The platform is user-friendly and it looks good. It is easy to use. The only hitch is that I wish Stamped.io would be one of the licensed apps by Google to syndicate both product and seller ratings.
Hello there,
Thank you for your review and kind words!
We're glad to hear that you've found Stamped.io to be a user-friendly app, and our support team is glad to have been able to assist you :)
Actually, Stamped.io does support syndication of Product Reviews to Google Shopping Product Listing Ads, our support team has reached out to share with you regarding the details of the feature.
We hope that you'll enjoy collecting UGCs with Stamped.io!
I am giving this app a solid 3.5 stars. it is a great app and I like it a lot. The learning wasn't difficult at all and I love that the app makes the code easy to place in my website template.
What I dislike about the app:
- Loads extremely slowly. I've spent up to a minute waiting for the app to load.
-Doesn't always update. I have reviewed and published my reviews and I still get the "reviews to moderate" message. I wish it would update.
Overall, great app and I will continue to use it despite those 2 downfalls.
Hello there,
Thank you for your review :)
It's awesome that you're loving the app!
Our app is optimized for speed, and each page load on the dashboard should only take less than 1-2 seconds.
As for moderating of reviews, it's instant as well and wouldn't take more than 1-2 seconds to be reflected :) Sometimes a refresh of the browser might help!
We'll reach out to you personally to find out the issue you're facing with any specific page or settings.
Thank you!
Took 8 weeks for support to successfully help me validate my records. Each week I asked for help and responded quickly, but we were never able to validate the records for 8 weeks of trying. However, it has been validated now.
Hi Designer Golf Belt team,
Thank you for sharing your feedback on your experience with Stamped. We appreciate your patience and understanding throughout the validation process.
We apologize for any inconvenience caused during the period it took to successfully validate your records. We understand the frustration that can arise when facing a complex issue that takes time to identify and resolve.
We're glad to hear that the records have now been validated. If you have any further questions or need assistance moving forward, please don't hesitate to reach out. We're here to support you and ensure a smooth experience with Stamped.
Thank you for your valuable feedback, and we appreciate your continued support.
We moved from Okendo to Stamped.io A recent move but hope it was a good decision. Now that we are several months into the process ~ we are still only about 50% set up. I'm paying for Professional Setup and Support each month but seem to not be receiving much follow-up support. I know I get busy and distracted but need Stamped.io to step it up. I already have Reviews.io knocking on my door...
Hello Beckers Best Shoes,
Thank you for your review and feedback.
We are sorry to hear about the experience you are having with Stamped.io setup.
Our success manager has reached out to you and we hope that will assist your store with optimizing the value-added features that are available on your plan.
The support team is also available 24/7 via email (hello@stamped.io) should you have any enquires :)
It's ok, just a bit expensive for what it actually does, every step up you take costs a lot more and it doesn't really push a lot to generate sales or proof beyond the basic. Reply: Thanks I think the bitter taste came when I planned out my perfect plan, but then when all the historical orders were imported I quickly ran out of Quota, so had to upgrade to the next plan to send out reviews, that wasn't clear in the media, the app is good though!
Hello there,
Thank you for your review and feedback!
Stamped.io does have multiple value-added features for every step in the pricing plan, and our plans are competitively priced compared to the rest of the review apps in the app store.
Our team has reached out to provide assistance with the setup, and ensure that you are getting the most out of your existing plan with us :)
Decent review tool with solid functionality but needs some serious updates to be easier, more user friendly, and powerful. The email builder doesn't really allow you to have emails that feel on brand because of its limited functionality. I also wish the visual design and information architecture on the reviews list page was easier to sort through and read.
Hello NIMA,
Thank you for your review and feedback!
We do have the layout editor feature should you require a complete control to customize the review emails sent from Stamped.io. This is available on the business and professional plan.
We will also continue to improve on the dashboard UI to ensure that it's user-friendly and intuitive :)