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Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient review management, and customization options. Its seamless integration with other platforms and automation of review requests are highly valued. Both free and paid plans offer significant benefits, including increased conversion rates. The app's ability to display reviews in various formats and provide social proof is also praised. Customer service is noted for its promptness and efficiency, even during peak times. The app is recommended for its cost-effectiveness and easy integration.

August 8, 2016

I haven't had it too long yet, but its already generated 50% more reviews than what i had when i started.

Kutzall
United States
About 7 years using the app
Edited June 29, 2020

I have really liked Stamped because they add new features often and are very responsive when I reach out with questions. The app is fairly user friendly but sometimes it's a little bit slow and it would be nice to have some better analytics or ways to create reports apart from when they provide. If their filtering options and analytics were better I think they would be 5 stars instead of 4! Overall, very happy with Stamped!

Thread Llc
United States
About 7 years using the app
Edited April 18, 2018

I won't say the app is bad bc i have had it installed for months & it does what it states but i WILL say.... DO NOT UPGRADE AFTER YOU'VE BEEN USING THE SERVICE MORE THAN 3 MONTHS!

It is my peak tutu season so i decided to upgrade today so that my tutu set customers can receive requests and i can have reviews on my best sellers, but instead the app sent requests for PAST purchases dating back to NOVEMBER!!!

Since they sent those requests, NOW I'm getting the "you have sent your 200 requests for the month, if you'd like to send more PLEASE UPGRADE" message. Those "reviews" will not be beneficial because we delete listings to seasonal items so do NOT upgrade (unless you're doing the unlimited emails) more than 2 months of installing. If you sign up and choose a paid plan, be sure to choose a plan that covers your transaction count so that this doesn't become a issue for you because after that count, your next month will backdate to cover all of the old transactions FIRST...leaving you with none to use for the current month.

***customer service is SPEEDY & did explain this to me at 1 little after 10PM so they have a very attentive team :)

Honey Bz Boutique
United States
About 7 years using the app
May 20, 2016

Great app! The support team was very helpful and quick with every reply. My only complaint is there are no instructions at all. Its an automated app that will do everything itself if you want to wait 2 weeks to start getting reviews. If you want to jumpstart the reviews coming in you can, if there was an instruction page that would be helpful and you wouldn't have to send a support email. I downloaded a week ago and already have a number of reviews added to the site already. THANKS!

www.FoxXholsters.com

Foxx Holsters
United States
Over 6 years using the app
April 23, 2017

Great app but the emails go very quickly, I have yet to figure out where they go!

Ohm Land Coils
United States
Over 6 years using the app
January 1, 2017

So far so good. Lots of options and extra functionality that allows you to make the most of your reviews. Great work - keep it up!

Sharply Knives
Australia
About 6 years using the app
Edited March 23, 2020

It's an easy to use app with a nice design. It has generally worked well for me. Only thing is the cost. If you have a lot of orders it gets expensive quick. If you choose not to send review requests to all your customers, they queue up and requests are sent when your billing cycle renews. However then you end up sending requests for very old orders if they have piled up and you have to go in and manually delete or archive the older orders. I wish there was a better way to this this.

Tenbazaars
Canada
Over 5 years using the app
Stamped.io replied March 24, 2020

Hey Tenbazaars,

Thank you for your kind review, we're glad that you've found our app to be user-friendly and suitable for your store!

Regarding the review requests, we've checked and it seems that you've not hit the order limit for your account for the past few months, our team will be reaching out to you to advise further :)

Thank you again!

Edited October 4, 2016

This review app has been helpful for our store so far. We're generating regular reviews with it. Unfortunately, it's quite locked down for the free version, and you only get a few email review requests before you "hit your free limit." We just upgraded to a paid version soon to unlock customer photos, a higher review number threshold, etc. Overall, would recommend. Not "Amazed", but it's good and we're happy.

Elitesrs Fitness
United States
Over 5 years using the app
February 22, 2017

The App is a very useful for collecting verified customer reviews. It has many useful features for growing your business. The 50 e-mail limit may be difficult for small businesses who cannot afford the monthly payment and want take advantage of the free plan until they grow.

Dohe Store
United States
Over 5 years using the app
February 5, 2018

Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward.

As soon as we reached out to Rachelle and Tommy they were super responsive and helpful, but feels like there should be a manual or guide or something to allow users to set themselves up and have a more comprehensive problem solving section. But now that we're set up, we're quite pleased with the product.

Alder New York
United States
About 5 years using the app