Reviews (6,430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective customer review management, which boosts trust and conversion rates. They appreciate the user-friendly setup, customizable review displays, automated emails, and loyalty programs. The customer service team is noted for their responsiveness and helpfulness in resolving issues, enhancing e-commerce operations and customer loyalty through a reliable and adaptable system.
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The product is great, however if you have an issue with billing you will go around in circles with shopify and stamped. Just be aware if you sign up and start paying you may end up paying for a product that you don't get. Both parties will say that the other is at fault. So far I've paid well $1000usd and received only the free package. Normally I wouldn't write a low star review however after trying for months to get a resolution I haven't been looked after.
So far I really like Stamped. It came recommended to me. I use their free plan, and it's still very useful. Adds a lot of production value to my store. And their customer support is 1 on 1, very attentive, and able to customize certain things completely for free.
Great app and amazing help. Had a few issues that needed to be fixed with group reviews, and Arjun was able to fix the issues and explained to me how it will be fixed. 10 / 10 service
Great app! It's very user-friendly and works beautifully both aesthetically and functionally. The support team is also fantastic - they have always had a fast response time to tickets, and Samantha was able to resolve an issue we were having very quickly.
There was an issue with my app updating and my reviews showing and James replied quickly and clearly. He fixed the problem for me and i really appreciate his customer service. I definitely recommend this app for all your reviews.
Had an issue with stars and reviews not showing when I changed themes, and Vi was so helpful in fixing the problem for me. Within a few hours it was all sorted. Thank you so much, would highly recommend!
We have been using Stamped for many years and very happy with the app. They have premium customer service, always quick and helpful responses!
We cannot recommend this app and really miss the old Shopify Review app just because of how easy it was to use. This Stamped Review app is extremely slow, super glitchy and we seem to have to contact support often because of something popping up and not working. I will say they do respond to customer service in a reasonable time and get our issues resolved but I don't feel so many issues should be happening this often. We are just not happy with the sluggish performance and always dealing with issues with reviews either not posting, how you cannot block or now even delete consistent spam reviews, the sluggish load times which have improved a little recently, not showing a "Thank You" so your customer knows the review went through like we are dealing with now, etc. We are just getting tired of the constant issues we are experiencing with this app and having to reach out to support. If we find things improve we are happy to change our review but so far not so good I'm sorry to say.
Struggling with the rate badge installation in our website, I reached out for support. Niran responded incredibly well and solved the matter in a day after I sent the request. Outstanding customer service!!
Been using it for a year plus, and have been really happy with it's seamless ability to collect customer feedback, and having it displayed within the product pages in a visually pleasing manner.