Reviews (6,397)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversion rates through effective customer review management. Key features include automated review request emails, customizable review widgets, and the ability to showcase product reviews with photos and videos. The app is user-friendly, offering easy management of review content and rewards programs without needing coding skills. Merchants also praise the app for its reliable performance and high-quality product images in review emails. The customer support team is noted for their responsiveness and effectiveness, often providing site modifications and quick solutions through instructional videos and direct communication.

Edited June 8, 2022

Excellent application with great support. I have been dealing with multiple issues, from billing to support, and Kyle has worked diligently to help me solve each issue. He is a great asset to the Stamped team and helped them keep a long-time customer that was about to look for a new review application.

SpyCentre Security
United States
About 6 years using the app
Stamped.io replied May 25, 2022

Hi SpyCentre team,

My apologies for the delay in resolving this. It looks like the CSV is sending to the wrong address. We'll have that fixed in a jiffy!

I've reached out to you separately as well to make sure we get you the quick replies you need to be successful.

We're expanding our team to ensure the service levels you, and our other merchant's have come to love Stamped support for remain intact. We've had a recent surge in volume so we know this has resulted in an increase in wait times.

Our engineering team is also hard at work to make sure your product experience is smooth sailing!

May 24, 2022

Great app. Good price. Easy to install. Support team gets back to you in a timely manner. Highly recommended if you are considering a reviews app.

Tibet Shop Sydney
Australia
25 days using the app
Edited May 25, 2022

Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue.
Other than I love it and I purchased a yearly plan.
Thank you all. It used to be great with a very fast responding support team.
Now, the support team responds very late with inadequate responses.
Please fix this issue.
thank you

The Loomia
United States
Over 3 years using the app
Stamped.io replied May 25, 2022

Hi Loomia team,

I do apologize for any delays you have experienced with our support recently. We're expanding the team to ensure the service levels you have come to expect are preserved!

I see that currently we have resolved all of your existing support tickets, if there is anything outstanding, or our response didn't solve your request please let us know!

I will reach out to you separately to make sure you can flag anything urgent in the future with me directly.

May 20, 2022

Love it. Great service as well. Had to contact support and they resolved the situation for me. I recommend.

Bentilia
United States
Over 3 years using the app
May 17, 2022

Decent app with few glitches but overall is great. I do like using it which is also sync to google shopping ads which is the cool part

LADUORA
United States
12 months using the app
May 17, 2022

I've been using this app for a few years and I love it! The customer service is also next level! Highly Recommend.

Worthy Wands
Canada
Over 1 year using the app
May 12, 2022

easy and effective! Customer support always available when needed. I have really enjoyed working with Stamped. Looking to add loyalty and rewards soon!

Just Live
United States
6 months using the app
Edited August 11, 2022

This is the one reviews app you should be using on Shopify. It's beautiful and it's functionally well designed. The support team is great and would help you out in every regard! We recently asked for a small feature and they implemented it! They are just unbelievable!! Will use this app on all our stores!

Princessly
China
Over 2 years using the app
May 11, 2022

I need help, and no one replies. I've imported some reviews from an older website, and they aren't showing up on our current website where the Stamped app is active. It's quite annoying. I would love some help because it should be a good app.

uBloomd
Australia
1 day using the app
Stamped.io replied May 25, 2022

Hi there uBloomd team,

My apologies for the frustration. I do see one support ticket you have with us, but it looks like Marcel replied to this already!

We've recently expanded our team to 2x where we were last year! We do hope this helps ensure the service levels you were expecting.

I'll reach out separately to make sure we have a direct line of communication and I can help ensure you get the timely solutions you need to succeed with Stamped.

I look forward to working with you

May 11, 2022

Best options that I've found, even on their free plan. I've tried a couple of different ones and this is the best. They are also really happy to answer any questions when I've had them.

Lokk Stokk & Apparel
Australia
Over 2 years using the app