Reviews (22)
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This app worked perfectly to create a waitlist pre-launch. Super user friendly and Patrick and Yusuf were so amazing to work with. They responded immediately when I needed help. Definitely recommend!
Marche pas ! Je télécharge et ça fait un fond blanc juste je recommande pas
This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch!
S for Sparkle
Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)
Very simple and effective app by an awesome developer. Super responsive to requests and customer service.
Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!
Hi! Thanks so much for your lovely review - so glad the app has worked well for your store - excited to release some big updates soon to keep improving it!
Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!
Thanks so much - Yusuf is a rockstar, I'm glad he was able to get your store up and running quickly! Let us know if there is anything we can help with moving forward :)
My business relies heavily on building up big anticipation for products that we are releasing in upcoming months.
Before this app, it was all very manual. Clients would email me their desire to be on a waiting list, I would compile multiple excel spreadsheets for all of the different products, and there was wide room for manual error on my part. At the very least it absorbed a lot of my time going back and forth to make sure that my waiting lists were accurate (and I still had mistakes now and again).
Since using Product Waiting List, clients join a waiting list on the product they want, and all of those lists are compiled and easily visible and usable at a click.
Seriously the best app for my business that I've used yet here on Shopify!
This app caused a lot of issues with our live store – it removed our product images as well as disabling features and adding random things to our product pages that have nothing to do with waitlists. Would recommend trialling this app on an inactive theme. Thankfully Yusuf was very quick to reply and help us talk through the issues.
Hi! Sorry about the unintended visual changes but so glad that Yusuf was able to resolve everything! The app requires adding code to the product page which, in some themes, can cause issues with various elements. These are usually super quick fixes, but as you mentioned it is best to install the app first on a development theme! In fact, I will work on adding a feature to allow users to select the theme to install onto now :)
Thanks for your feedback and glad everything is working now!
We love the app! First, it was so easy to install and set up. Second, Patrick is nothing short of AMAZING. We had a few questions, and he was very prompt to message us back. He even made a few tweaks to help Waitlist integrate seamlessly with our store and brand! We are excited for the upcoming update that will be releasing also.
Thank you! This is so lovely to hear :) I'm so glad you had a great experience so far with Wait.li, and I'm happy to help wherever possible with the app. Thanks a bunch!!
I'm getting mad since the join waiting list button always be there even if I deactivate the status! I have tried to contact support for help, but nobody replies to me! I need to make the product to normal selling. But now, every new customer only see the waiting button instead of add to add button!
Hey Diana. I understand your frustration here, and just now have solved this issue on your store. I apologize for the situation but unfortunately it was the perfect storm as my customer support employee has come down with dengue fever and I was away this weekend with no computer access - otherwise this would have been solved in a few minutes.
I appreciate your using the app for so long, and I'm sorry that it didn't come through for you in this scenario. I am working on an update that will make the installation/uninstallation much easier and hope to release it this week.
Please let me know if there is anything else I can help with Diana. Thanks!