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UPDATE: I've been using this app for a while now, and I had to come back and update my experience which is astonishing! I hope this app lasts forever because it really rocks! And the customer service is also always amazing! I had to do some small changes and they did it exactly what I needed. I am just wow! :) This app is amazing! I was looking for an app that could be used to offer an upcoming product without having to charge my customers right away (such as using PRE ORDER apps). With pre-order apps, you will need to charge a customer within 7 days (because this is the authorization period for any credit card), and if your product just comes in, let's say, 5 months from now, it is kind of odd to charge a customer now. This was THE ONLY app that was able to solve my problem. Now my customers can join the waiting list, I don't need to charge them upfront, and the best, I am able to know how many products I will need to order based on the number of people on my waiting list for each product. The customer service is amazing! They promptly helped me to fix a tiny issue I was having with the button and with the quick view option. I am so excited! I will email all my customers now so they can join the waiting list and I can figure out how many products I need to order for the next season! Thank you so much for such a great APP! You guys are amazing! :) +100!
Thank you SO much, Claudia! Appreciate the feedback, and so happy that the app has been working great for your business use case. You've been lovely to work with, I appreciate all your thoughts and ideas!
This app has been perfect for our needs! I recently changed our store theme and they helped me get all the coding switched over fast and accurately. I plan on using them for all my waitlist needs for my shop!
A great app by a great developer! Subject to your specific business needs there are many ways to use this app. Patrick has been extremely responsive and helpful, it has been an excellent experience working with him. We highly recommend this app!
Excellent app, very easy to use.
I have received some help very quickly after requesting a support.
Thank you so much for the review :) It is much appreciated, and I'm so glad that you are finding great use of Wait.li!
I reached out to Patrick about an issue and not only he responded in less than 5 minutes, but he also went above and beyond to accommodate a custom-made solution, all of it in no time (literally). Very professional customer services, I highly recommend working with him.
Great experience! Did exactly what we needed during pre-launch and the support team was very responsive and easy to work with.
Thanks so much for this review! So glad the app helped with your store's pre-launch. Always here if you need the feature again for another launch :) Happy new year!
One of the best apps I use. Intuitive easy to use and does what you promise.
Excellent assistance service ready and kind to solve ANY kind of problem related to the app.
SUPER recommended A +++
I used this app to help me find out if I should restock specific items. Also, the creator has been very helpfull with my questions and specific needs!
Thanks so much :) I'm glad Wait.li has been useful for your store, I really appreciate the review and hope that we can continue to work together to implement features to help out your store.
I'm getting mad since the join waiting list button always be there even if I deactivate the status! I have tried to contact support for help, but nobody replies to me! I need to make the product to normal selling. But now, every new customer only see the waiting button instead of add to add button!
Hey Diana. I understand your frustration here, and just now have solved this issue on your store. I apologize for the situation but unfortunately it was the perfect storm as my customer support employee has come down with dengue fever and I was away this weekend with no computer access - otherwise this would have been solved in a few minutes.
I appreciate your using the app for so long, and I'm sorry that it didn't come through for you in this scenario. I am working on an update that will make the installation/uninstallation much easier and hope to release it this week.
Please let me know if there is anything else I can help with Diana. Thanks!
I had a great experience using this app. The customer service was amazing. Patick and his partner responded my question promptly and provided great support!