Wait.li ‑ Pre‑launch Waitlists , 29 reviews
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I'm getting mad since the join waiting list button always be there even if I deactivate the status! I have tried to contact support for help, but nobody replies to me! I need to make the product to normal selling. But now, every new customer only see the waiting button instead of add to add button!
Hey Diana. I understand your frustration here, and just now have solved this issue on your store. I apologize for the situation but unfortunately it was the perfect storm as my customer support employee has come down with dengue fever and I was away this weekend with no computer access - otherwise this would have been solved in a few minutes.
I appreciate your using the app for so long, and I'm sorry that it didn't come through for you in this scenario. I am working on an update that will make the installation/uninstallation much easier and hope to release it this week.
Please let me know if there is anything else I can help with Diana. Thanks!
I had a great experience using this app. The customer service was amazing. Patick and his partner responded my question promptly and provided great support!
It doesn't automatically turn on after a product runs out of stock... so I have to manually enable it every single time I sell out for every single product and then manually disable it when I restock every individual product and that takes a lot of time. It should be automatic, and failing that you should at least be able to enable or disable items in bulk rather than clicking on every individual one.
Hi! Thanks for this feedback. One thing I'd like to mention is that Wait.li is not intended for this out of stock setup. If you need this feature, I'd suggest taking for 'back in stock' apps in the Shopify app store, which will automatically enable for out of stock products.
I appreciate the feedback, but unfortunately this 'back in stock' feature is not one that the app is intended to emulate. A waiting list is meant for a pre-launch system, releasing a product to specific customers in stages.
Let me know if that makes sense, or if I can help with anything at all!
Nice interface and install and preinstall was easy with the wizard that was displayed on left-hand size.
Thanks so much for the review! I hope the app is working great for you, let me know if you've got any questions.
It is early days but this app is doing what is says on the tin. Support has been excellent; very responsive and helpful.
My business relies heavily on building up big anticipation for products that we are releasing in upcoming months.
Before this app, it was all very manual. Clients would email me their desire to be on a waiting list, I would compile multiple excel spreadsheets for all of the different products, and there was wide room for manual error on my part. At the very least it absorbed a lot of my time going back and forth to make sure that my waiting lists were accurate (and I still had mistakes now and again).
Since using Product Waiting List, clients join a waiting list on the product they want, and all of those lists are compiled and easily visible and usable at a click.
Seriously the best app for my business that I've used yet here on Shopify!
The original installation failed and Patrick reached out proactively and completed the installation in a timely manner. Excellent customer service.
Thanks so much for the review! I really appreciate it - and I'm absolutely working on improving the auto-installation so it works the first time on most themes. Have a great weekend!
App is good however does not work well when you add the app to multiple stores; requires you to go incognito mode and clear browser cache in order to make updates/edits to each store. Fix this and this gets a 5 star review!
Hi! This problem has been fixed now for a few months :)
If you could take a look and let me know if everything is working as intended, that would be awesome.
Thanks so much!
Patrick
This app caused a lot of issues with our live store – it removed our product images as well as disabling features and adding random things to our product pages that have nothing to do with waitlists. Would recommend trialling this app on an inactive theme. Thankfully Yusuf was very quick to reply and help us talk through the issues.
Hi! Sorry about the unintended visual changes but so glad that Yusuf was able to resolve everything! The app requires adding code to the product page which, in some themes, can cause issues with various elements. These are usually super quick fixes, but as you mentioned it is best to install the app first on a development theme! In fact, I will work on adding a feature to allow users to select the theme to install onto now :)
Thanks for your feedback and glad everything is working now!