Overall rating Based on 15 reviews
Very nice support time. So handsome, and so patience with the clients. Helps with every question and wants to fix every small problem that you have. I really recommend them. :-)
My Dental Wig
We have been using this app on our following webstore: https://mydentalwig.com/ We would have like to have the zip code pop up earlier. We requested to speed it up, but it did not happen yet.
Also, we would have love if we could just list countries in the world and allow visitors to just scrawl down, select their country, then their zip code, instead we, having to enter zip code by zip code in the admin. Check it by yourself, and see if your zip code you entered pops up quickly.
Great support team. Pooja helped fix our problems very quickly and the app works perfectly. I highly recommend Webkul and their apps.
Pooja and her team were fantastic in resolving our issue. We needed some adjustments to be done, and they were very quick in responding and solved the issue right away. I highly recommend this app.
Pooja and his team have been FANTASTIC and very responsive. We needed a couple minor adjustments to the App for our usage and they did it quickly and correctly. Very happy with this app and well worth it!
Webkul has excellent support system and I am pleased with their support. It is based on email and you have to wait for 1 day to get reply and then write again.
They charge for chat based support which doesn't make sense as most of the companies now provide that free.
Otherwise they have good knowledge and they understand customer issue very well.
This is exactly what I was looking for. My business operated in the UK and we only deliver items to certain Postcodes so this app was perfect.
Set up is easy and the support is super quick.
Good app , support for my online store
Support team response quik well , really appreciate for this team.
Not very useful for local delivery services. They tie all the zipcode importing to specific products. Which is a pain in the ass to configure. Not sure why they wouldn't just have a list of whitelisted zip codes and if order is in serviced zip code area then let order go through else fail order and give message to customer saying we don't service your area. Making it product specific is a very niche thing that complicates the entire process and makes setup long and difficult.
Example if you have 25 products you have to list each product and what zipcode you service those products to individually and upload a csv file with that info to get started. Huh? Really? Not an awesome thought if you are like us and have 10-15 different products a week.
Thanks for sharing the feedback.
Your problem can be solved, as we do have an option where in you can add all the added zipcodes to the products. This way you dont have to add the zipcodes to the individual product.
In case you are configuring the app then you can first check this option and then import the product, so that you dont have to add the zipcode to each product.
You can also select the products at a time, and then assign all the added zipcodes to all the products.
So, in case you wish to use the app, please feel free to connect.
Thanks & Regards,
Fantastic support! The app works as advertised and webkul is super responsive whenever I’ve had questions. Couldn’t be more pleased with them and the product!