Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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I absolutely love the this app. Tried four other apps before finally finding Inkybay. It has all the features I was looking for. Really helps when offering customization for my customer. Plus Inkybay's customer services is knowledgeable and quick to help. Other apps I was waiting 12-24 hours before hearing back from their customer service.
Thank you for your amazing feedback! We're thrilled to hear that Inkybay has all the features you were looking for after trying other apps. It's great to know that our app is helping you offer customization to your customers effectively.
We're especially glad that you've had a positive experience with our customer service team and that we've been able to provide the timely support you need. Your satisfaction is our priority, and we're here to ensure you have the best experience possible.
If you have any more questions or need further assistance, please feel free to reach out anytime. We appreciate your support of Inkybay!
this app is amazing it can literally ticks all the boxes... the customer service is amazing too ive spent hours trying to get my product to change colour when use my swatch trying to learn basic code and came up with zero. messaged customer help and hector managed to sort it out within minutes!! would highly recommend
Outstanding live chat support and video tutorials. After trying multiple product designers, we are very pleased with Inkybay! I highly recommend this app to retailers looking for easy product customization options and retailers that need an option for high volume sales. 5 Stars all the way!
Great app to work with!! Support is awesome and it works very well for personalized tumblers!!!
This is the first option/app I have found that is affordable and that works for my business needs. I just started using it but so far it has been awesome. The customer service is OUT OF THIS WORLD!
Thank you for your fantastic feedback! We're thrilled to hear that Inkybay is the first affordable option that works for your business needs and that your experience has been awesome.
We're delighted that our customer service has made such a strong impression on you—your satisfaction is our top priority! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
Jesun was brilliant helping me to build my products and to get the finish for the Customer screen. The app is great and will really help my Customers to design products themselves in colours they like.
Thank you for your help Jesun
Thank you for sharing your wonderful experience! We're delighted to hear that Jesun was brilliant in helping you build your products and perfect the customer screen. It's fantastic to know that Inkybay will make it easy for your customers to design products in the colors they love.
If you need any further assistance or have more feedback, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in Inkybay!
This app covers a LOT of ground for product personalization and I'm so happy with all the assistance that I've gotten through the chat support! It's been fantastic!
I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!
The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.
Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple.
Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.