Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

October 21, 2022

It took me some time to figure out how to use the app, but support was extremely helpful in getting this active on my site. This is a really cool app and works great.

cozihood
United States
11 months using the app
February 7, 2023

Great Service, very dispose to things correcty. Im from Uruguay and i understand all. they support me in al changes that i need to do

Glide
Uruguay
11 months using the app
December 3, 2021

We have been looking for a product customization solution for our site. The Inkybay team has been super responsive and helpful in answering all of our questions to get us off with a good start. All the features we needed and more are here. So happy we found them!

Pitch A Stitch Plus
United States
11 months using the app
Edited July 29, 2021

**I am updating my review...best app support I have ever experienced. If you have a problem, they fix it. Also gave ideas to improve customer experience. Best support ever. Glad I chose inkybay when looking for a new personalizer. LOVE this! Switched to inkybay from Product Personalizer, lots more options, best support I have ever received of all the apps, instant chat support, very helpful. Every time i needed support, they cleared up my concern. Personalization freedom is great. Glad i found you!

Favors Today
United States
10 months using the app
March 8, 2022

This app has upgraded our business to another level! The customer support has been beyond helpful and they take the time to assist you on all levels to integrate to the fullest capabilities! Inkybay is 100% recommended!

Boho Coastal Charleston
United States
10 months using the app
May 2, 2022

This app is hands down the best app for sellers that have complex and real-world pricing structures for their printing businesses. It pretty much covers it all. It has obviously been made by people in the industry for people in the industry of printing. On top of that, the support team offers some pretty top-notch knowledgable support and is always there to help. None of this high and dry support you get from other apps. These guys are legit. They even jumped on a call with me to set it all up which obviously saved me tonnes of time in trying to explain all of my questions in the messenger. Definitely give it a go and if you feel it's too tricky to set up just reach out to support. They've got your back! Thanks guys for developing an app that meets our needs.

Shirts N More Apparel
United States
10 months using the app
March 8, 2023

I just signed up today and had a few issues with setup. I used the chat option and was able to get everything figured out. The help, communication and tutorials were perfect.

Woodside Creations RI
United States
10 months using the app
March 21, 2023

After trying several customization softare, I can clearly say that Inkybay is the absolute best. They thought everything through. The app is completely customizable to suit your shop requirement.
I wanted to fully personalise how the software look on mobile and desktop to suit our brand. The customer support was very quick to answer and made the app look exactly how I wanted. They've been very helpful and available.
I 100 % recommend !

Linea Promozionale
Italy
10 months using the app
June 4, 2023

great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.

Caseqlo
United States
10 months using the app
November 25, 2022

Capability is excellent
And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.

The Stitchory
United States
9 months using the app
ParseLab, LLC replied November 28, 2022

We really appreciate you taking the time to share your experience.
Thanks for inspiring our technical support team and recommending InkyBay - Product personalizer app. Glad to hear that you found this app performing excellent after you tried dozens of apps. Reach out to our 24/7 support team for any kind of adjustments.
Thank you again and may your business grow faster.