Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product customization capabilities, enhancing customer satisfaction across various businesses. It offers dynamic pricing, volume discounts, and extensive customization options like clothing and tumblers. The user-friendly interface supports diverse fonts and image uploads. Merchants praise the responsive customer service, including live chat and personalized Skype assistance, noting the technical team's readiness to provide custom solutions.
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Amazing live chat, Mehedi and Rash Lemon returned back to the office late Sunday night local time, to resolve my go live website problem. Fix it in no time, highly recommend this add on, best response time ever!
Thank you so much for your valuable review and recommendation.
Finally an app with a strong support team! they helped me get this up and running, and even gave me a 45 day trial cuz of COVID-19! So excited to keep on working with them for many years!
Thank you for providing us with such overwhelming feedback. We are truly glad knowing you found our support team strong enough to help you out with the setup process of Inkybay. Glad to know you found our extended 45 days free trial useful for your business during this Covid-19 pandemic.
Thank you once again. We are excited as well to work with you for the upcoming years.
The app works great for us! The best part of Inkbay is their incredible, prompt customer support. If you have any issue with their system, Jahangir and the Inkbay live support team respond within hours to help. Their focus on customer satisfaction allowed us to smoothly transition to their platform without any major concerns. Would definitely recommend for small businesses like ours.
Live chat support was extremely helpful in getting Inkybay setup on my website! I'm happy with the product.
Alles super! Danke Toller Service bis jetzt, bin gerade noch in der Testphase, danach werde ich meine Bewertung noch ausweiten.
Vielen Dank für Ihr Feedback zu unserem Service bei Inkybay. Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind, während Sie unsere App in der Testphase verwenden.
Unser Ziel ist es, unseren Kunden jederzeit einen hervorragenden Service zu bieten, um sicherzustellen, dass Sie das bestmögliche Kundenerlebnis haben. Wir sind froh zu hören, dass wir bisher Ihre Erwartungen erfüllen konnten.
Vielen Dank für Ihr Interesse an Inkybay und wir freuen uns darauf, Ihnen auch weiterhin einen hervorragenden Service zu bieten.
This App is awesome, you can tailor the program to suite your needs for almost graphics/product combination. When you start to realize the depth the program has it can be daunting, however, it works in your favor. You can curtail the program in so many ways. In addition, the support from Rashed is truly top notch, either chat with him or email and guarantee you'll receive a response and get any problem you have solved!
Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.
Just started using the app. The customer service is excellent. Looking forward to getting it all set up and can provide more feedback then.
Thank you so much for your kind words and positive feedback.
We are thrilled to hear that you are happy with our customer service. Our 24/7 tech support team is here to help you every step of the way and make your experience as seamless as possible. Reach out to our team for any of your further adjustments.
Thanks again and wishing you a successful business ahead.
I can't tell you how many apps we've tried for our custom apparel business. Customer support is awesome and seems like they go above and beyond other design studios to make sure you get what you're looking for. Jahangir helped me out, very professional.
Thank you very much for your wonderful feedback. We are glad to know you found Inkybay perfectly fit for your custom apparel business. We are beyond happy to know you liked our customer support so much. Our first priority and goal are to go above and beyond to support our merchants until they are satisfied. We look forward to a healthy business relationship and watch your business thrive.
Great support team who is always there to help! Anything from basic questions to tweaking features in the app.
The UX is not as intuitive as you'd like it. Still works well but definitely room for improvement.
I just started using the app but I have high hopes and recommend it.