Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

May 3, 2023

The app is beautiful, works seamlessly and the support team is top notch. I was pulling my hair out with a very technical issue. And they fixed it in no time! This is the customizer you've been looking for!

Iron City Printing
United States
3 months using the app
ParseLab, LLC replied May 4, 2023

Thank you for sharing your experience with InkyBay - Product Personalizer. We're thrilled to hear that you find our app beautiful and seamless and that our support team is top-notch. We always try to provide our users with the best possible service, and we're glad that we were able to assist you in solving your technical issue quickly and effectively.
It's always great to hear feedback from satisfied customers, and we appreciate your kind words about the app being the customizer you've been looking for. If you have any further questions or feedback, please don't hesitate to reach out to us. We're always here to help, 24/7!

May 16, 2022

that is a great app! I use many apps before for our customized products. And service is best! recommendation!

Livho
Hong Kong SAR
3 months using the app
August 4, 2023

Un très bon outil de personnalisation de divers objets, textile pour mon cas, assez facilement personnalisable. Les devs sont présents via un chat intégré et peuvent agir en direct pour apporter des modifications si besoin (deplacer quelquechose, faire une traduction, etc...
Je recommande

L'Atelier du Polo
France
3 months using the app
ParseLab, LLC replied August 6, 2023

Merci beaucoup pour votre retour sur l'application Inkybay - Product Personalizer ! Nous sommes ravis d'apprendre que notre outil de personnalisation vous a été très utile pour personnaliser des objets, en particulier des textiles. Nous sommes heureux que vous ayez trouvé l'outil facilement personnalisable.

Nous sommes également ravis que notre équipe de développement ait pu vous aider en temps réel via le chat intégré, en apportant des modifications directes selon vos besoins, que ce soit pour déplacer des éléments, effectuer des traductions, etc.

Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Merci d'avoir choisi Inkybay - Product Personalizer et pour votre recommandation !

January 29, 2023

This app is awesome and customer support is very helpful. I had no clue what I was doing and messed some things up, they were very quick to fix them and offer tips along the way. This app will for sure change your business.

Touch of jai
United States
2 months using the app
ParseLab, LLC replied January 30, 2023

Thank you so much for taking the time to write a glorious review regarding InkyBay - Product Customizer.
We're thrilled to hear that our app has positively impacted your business and that our customer support was able to assist you effectively. Glad to hear that our technical support team promptly responded and fixed what you messed up. We strive to provide the best experience for our users and it's great to see that it shows. Reach out to us 24/7 for any of your adjustments.

Edited September 20, 2018

Excellent support and the design studio work really well for what we have. Thanks guys for your help

10Minutetee.com
United States
About 6 years using the app
October 26, 2023

Fantastic easy to use app, and costumer service best I seen for long time!

CozyCot
United Kingdom
2 months using the app
ParseLab, LLC replied October 29, 2023

We're delighted to hear that you find Inkybay a fantastic and easy-to-use app! Providing a seamless and user-friendly experience is one of our top priorities.

It's also great to know that you've had an exceptional experience with our customer service. We aim to provide the best support possible, and your feedback is greatly appreciated.

If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay and for your positive review!

April 19, 2023

I love this app!

I have searched far and wide for a product customizer that actually works.

This App is far beyond its competitors, and I would suggest anyone thinking about making life easier for yourself, business and colleagues utilizing this app right away!

Customer support is fantastic!

They have went above and beyond to meet my standards.

Thanks Team

Zonefit™
Australia
2 months using the app
May 29, 2023

Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.

Mercy Prints
United States
2 months using the app
ParseLab, LLC replied May 31, 2023

Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service.
It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!

February 7, 2019

Customer service is AAA. The app is easy to install and it has some extra features for customization. Much better than what I used to have.

EUSAPRINT
Spain
Almost 5 years using the app
July 28, 2019

Rashed and team have been wonderful to work with. They are very responsive. I hired them to customize the app to meet my needs and it was a great experience. Excellent customer service and the app is perfect! I highly recommend this app.

CB Studio
United States
Almost 5 years using the app
ParseLab, LLC replied November 5, 2019

Such a wonderful review! Thanks for the recommendation. We always try to meet your business needs. We are glad that you liked Inkybay.