Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

January 2, 2023

Works great for what we do! The live support is top notch. Any issues we face, they resolve within minutes. Cant speak more highly of them! Definitely recommend this app.

Shirts + Merch
United States
7 months using the app
ParseLab, LLC replied January 7, 2023

Thank you for recommending Inkybay - Product Personalizer app.
Delighted to know that the app works great for what you do. Thank you for appreciating our tech-support team. Glad to hear that our team could resolve your issues in minutes. Reach out to our dedicated 24/7 support team who promptly respond to resolve any of our client's issues.
And thank you again for your feedback, wishing you a prosperous business ahead.

March 15, 2023

One of the best t-shirt, and any fabric design app where customer service is very good. Highly Recommended. I am glad to add this app in my Shopify Store.

Tisheart
United States
7 months using the app
ParseLab, LLC replied March 15, 2023

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We appreciate you sharing your experience regarding the app and considering it the best t-shirt and fabric design app. Pleased to have your kind words regarding our 24/7 tech support team. For any of your adjustments, reach out to our team. Your feedback inspires us a lot.
Thanks again and wishing you a successful business ahead.

March 27, 2023

Great response and very helpful team. They responded quickly and I was able to update my customizer to my needs. Thanks

nolimitcustomapparel
United States
7 months using the app
ParseLab, LLC replied March 28, 2023

Thank you for sharing your positive feedback regarding the InkyBay - Product Customizer, and it’s really a pleasure to us that you find our team helpful. We are also delighted to know that the team helped you to update your customizer according to your business needs.
Our goal is to make products as customizable and user-friendly as possible, and we are glad that you were able to customize them to your liking. Thank you for choosing our product. Please don't hesitate to contact us again if you have any further questions or concerns, we are here to help 24/7.

May 1, 2021

Great app features and really strong customer service help. We enjoy our custom product selection for our customers, all built on the Inkybay Customizer. Works great on mobile, tablet and desktop with multiple themes to choose from.

R & R INC.
United States
7 months using the app
ParseLab, LLC replied May 1, 2021

Thank you so much for your wonderful review. We are glad to have you as our valued merchants. We hope your customers will enjoy personalizing their own products by using Inkybay. We are looking to see your business thrive.

October 10, 2023

Greate experience with Inkybay

SewTek Designs
United States
6 months using the app
ParseLab, LLC replied October 14, 2023

Thank you for your valuable feedback! It's great to hear that you've had a positive experience with Inkybay!
If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can.
Thank you for being a valued merchant of Inkybay!

February 7, 2022

Very helpful and quick customer service. I have not yet launched my shop but so far everything looks great.

Hard Card
Finland
6 months using the app
October 1, 2019

Excellent App which we started using on our site. The amount of options built in to this app far exceeds other similar apps and the support from the developers is super prompt often less than 24hrs!

makelasergifts
United Kingdom
6 months using the app
December 6, 2018

Love the application. We were initially searching for an application that would stand toe to toe with the customization tools bigger companies use, and inkybay surely hit the spot. The features at first are simple to work with, but offer more complex customization settings to allow a more complex design scheme. There are tutorials provided all through the application to help alleviate any issue you might have as well as a very prompt support team ready to answer all your questions. I can't tell you how many times Rashed has helped me solve issues and question. We even had complex requests for our application and the team quickly got the job done way ahead of time.

Simply put; if you're on the hunt for an shopify applications that can allow your customers to customize just about any product you can think of, this is the application for you. 5/5, perfect!

Custom T Shirts Ink
United States
6 months using the app
August 8, 2022

Best product designer on shopify. I've tried dozens of other apps. The support is great, everything works as it should. My only gripe is the limitation on products for the different categories. Changing sizes of the stage is only able to be done with a new product, so you can run up those numbers quickly, but the app is worth every dollar. It saves me tons of time and is insanely customizable. THANK YOU!

Stick N Peel Graphics
United States
6 months using the app
September 26, 2018

A great app , it is what i need , the inkybay team help us more to solve problems . Support it ........

ASTONPRINT
China
6 months using the app