Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

August 8, 2022

Best product designer on shopify. I've tried dozens of other apps. The support is great, everything works as it should. My only gripe is the limitation on products for the different categories. Changing sizes of the stage is only able to be done with a new product, so you can run up those numbers quickly, but the app is worth every dollar. It saves me tons of time and is insanely customizable. THANK YOU!

Stick N Peel Graphics
United States
6 months using the app
September 26, 2018

A great app , it is what i need , the inkybay team help us more to solve problems . Support it ........

ASTONPRINT
China
6 months using the app
July 11, 2019

If you are a print shop or custom apparel shop such as myself, this is THE ONLY APP FOR YOU. It was so hard for me to find an app that incorporated commercial & apparel printing. I'm not even kidding, I tried EVERY app Shopify had to offer for customizing a wide array of products. This is the only one that seemed like they had real insight into the printing industry, which is shown by the options they give you to work with. You can realllyyyy fine tune the pricing on here as well, down to charging by the square inch for prints. It is also super user friendly ! Also to top it all off, Jahangir is super responsive & very helpful ! I would recommend his app to anyone & I am super excited to get my store live !

My Inked Apparel
United States
6 months using the app
May 13, 2022

I wish I would've known about this app sooner. I've paid thousands to other companies for an online design studio that I wasn't happy with. Stumbled across this one, signed up for Shopify and their app and I'm creating a new website as we speak. I'll never use anything else!

classicllc
United States
6 months using the app
Edited March 11, 2021

- Highly flexible and powerful: can add a lot of features like colors, options, etc.
- Have a search bar
- Excellent support. There were some problems and bugs, but the responsive support team closely helped me to solve the problems.

Micacoco
Thailand
6 months using the app
Edited September 22, 2020

Great support. excellent app. Easy to use interface backend and front end as well. Great app for printing..

iMake.lk
Sri Lanka
6 months using the app
ParseLab, LLC replied September 23, 2020

Thank you for your feedback regarding our support and app.
Glad to see you found Inkybay is useful for your custom print shop. Looking forward to seeing your business thrive.

Edited April 21, 2020

I use this app to allow my customers the freedom to customize their own designs. Inkbay has been very helpful in my setting up process.

Heaven Angel Designs
United States
6 months using the app
ParseLab, LLC replied April 26, 2020

Thank you for your great feedback. We are glad to help you and beyond happy to know you found Inkybay useful to allow your customers the freedom to customize their own designs.
Once again, we thank you for choosing Inkybay for selling your customized product. We wish a great success ahead for your business.

October 20, 2023

nice!

OneClickFromYou
United States
5 months using the app
Edited August 16, 2022

Is a complete app if your looking to take your site to the next level, but more important is the customer service behind the app, they really take care of any issue you may encounter while using the app, they're always avaiilable and will fix anything for you, and when I say anything it really means anything!

All Day Hats & More
United States
5 months using the app
September 27, 2018

This is just what we have been looking for in an online design tool. Seem a little overwhelming and complex at first, but after a little awhile it becomes pretty easy to maneuver through the admin. The support by the staff is second to none. They are always there with a a solution, fix or workaround. HIGHLY recommended!

thesignsource.net
United States
5 months using the app