Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product customization capabilities, enhancing customer satisfaction across various businesses. It offers dynamic pricing, volume discounts, and extensive customization options like clothing and tumblers. The user-friendly interface supports diverse fonts and image uploads. Merchants praise the responsive customer service, including live chat and personalized Skype assistance, noting the technical team's readiness to provide custom solutions.
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First off let me say I'm a newbie to this app. My experience so far has be exceptional Mrs. Rebecca helped me a great deal with setting up predefined templates and adjusting the product personalizer to fit our website. The helpful docs section is awesome for DIY they have awesome video content with step by step guides to help you with the app. Great App and Exceptional customer service.
Thank you for choosing our app and sharing your experience with Inkybay - Product Personalizer. We're thrilled to hear that your experience has been exceptional so far.
We're delighted that Mrs. Rebecca was able to assist you in setting up predefined templates and adjusting the product personalizer to fit your website. Our team is dedicated to providing exceptional customer service, and we're glad to know that we were able to help you.
We're also glad to hear that you found our helpful docs section and video content valuable for DIY purposes. We strive to provide comprehensive resources to assist our users in utilizing the app to its fullest potential.
Thank you for your kind words about our app and customer service. If you have any further questions or need assistance, please don't hesitate to reach out our 24/7 live support team. We're here to support you every step of the way.
So far this app has been really good. The service is attentive and they help with any issue, although I have a had very little. I look forward to using this app. The set up is intuitive and they thought of almost everything you would need.
I'm coming back to re write my review for this product as its gotten even better! What I wanted to do with my store seems quite complex in the scheme of things, and haven't seen any other stores out there that utilize the Product Designer like I have. So this was a battle at first, but with the help from the Inky Bay team, and Taylor, Steve and Eva, these people have made it possible! Things that weren't possible, they made happen! Even to the extent of writing custom code for certain things I wanted and didn't want to display. The app overall is quite confronting on the back end, but with a bit of time and guidance, it is actually really simple! i love this app, and i really hope that anyone in this space that needs something like this, will at least give it a go! Thanks again for all your help guys, i really appreciate it!
I use this app for my product customization and i love the features but the true value is service and help you get while you learn to use the app. Use the features and communicate with the online help because they are who make work fun to learn. Did i mention, lots of cool features? They are ready to assist you too. Very happy. I alway have that assistance no matter when i am work on my products. Great app.
Brilliant app that allows us to offer customisation to our customers. I've tried multiple different apps and this one was the best out of all of them. The support team was happy to help us when we needed it. I'd highly recommend it.
This app allowed me to create a designer tool to let customers customize our product. The interface could be a little easier and the documentation could go more in depth on details, BUT the support is amazing. They quickly responded within a day to take care of all my tweaks and adjustment needs. Highly recommend this company!
Thanks for leaving such a wonderful review. Thank you for your suggestion regarding the interface and documentation. We keep updating our app to make it more user friendly and we are adding more detailed documentation over time. We have 60+ help videos on our YouTube channel and adding more every week.
Great to know you liked our support, which is our #1 priority and solve any issue in the shortest time.
Thanks for choosing Inkybay to allow your customers to customize their own products and we look forward to maintaining this healthy relationship going forward.
hands down one of the best apps for my print shop. i love how customer service is efficient i definitely recommend
Thank you for your feedback and for recommending InkyBay - Product Personalizer app.
We appreciate you considering InkyBay for your print shop. Thank you for praising the efficiency of our support team. We have a dedicated 24/7 support team to serve your needs.
Thank you again and wishing you a prosperous business ahead.
Super powerful tool. You need some time to set up everything, but the support is super friendly, helpful and quick in reply!
EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!
Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.
Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.
Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations.
Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.