Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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The app is really nice and you have a lot of functionality. The support is helping with everything you need and what in their possibilities, thats great! I definitely recommend it.
Thank you for such a wonderful review. We are glad to know that you liked Inkybay and the support you needed. Thank you for recommending Inkybay to others.
Wish you all the best with your business.
Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..
Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.
Top notch customer service, great app, good user experience. You can pretty much customize anything you want, great for shops with many products. Highly recommended!!
Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.
Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.
The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.
Many options to customize products and great customer service! Helped me a lot as I am not used to coding. InkyBay also has a lot of tutorial videos on youtube, which makes it more easy to start off with.
Thank you so much for spending time to provide your precious feedback and Five Star rating. We really appreciate your kind words. This is our sole purpose to satisfy our customers. We are beyond happy to know that we have succeeded in helping you solve the issues you were facing; to meet your expectations and give you the best customer experience, we are always here to assist you in every possible way. We are lucky to be a part of your journey.
Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.
Thank you for using Inkybay and your wonderful review.
We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.
nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team
Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.
I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.
Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you.
We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great.
Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.
Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs.
We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!
Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.