Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, including product variations, custom images, and dynamic pricing. It's praised for its ease of use, quick loading, and seamless integration. It's particularly beneficial for businesses offering custom products or print services. The customer service is commended for its quick response and helpfulness. Unique features like the sharing system and complex pricing structures handling are also appreciated. Merchants report improved efficiency and enhanced product customization.

February 29, 2024

The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.

Artees
United States
3 days using the app
February 26, 2024

Installed it on my new website. It is a great tool to use. Lots of great features and makes adding new products easy.

BYL Corporate Gifts
United States
2 days using the app
February 1, 2024

Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!

My Store
Finland
17 days using the app
February 27, 2024

Great Experience with ZAINA today. Extremely helpful and patient.
- Perfect!

mystein.us
United States
About 2 months using the app
January 24, 2024

AMAZING App. I love InkyBay. I have tried so many other apps and nothing compares to InkyBay. Not only is the app amazing but their suppport blows me away. The will stick by you and insure that your concerns are taken care of. Look no further than InkyBay.

Techician Tees
United States
7 days using the app
EFOLI, LLC replied January 28, 2024

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you find InkyBay to be an amazing app and that it stands out compared to others you've tried.

It's especially rewarding to know that our support has made a positive impact. We're dedicated to standing by our users and ensuring that any concerns are addressed promptly.

Your recommendation means a lot, and we're here to continue providing you with the best service possible. If you ever have more feedback or questions, don't hesitate to reach out. Thanks for choosing InkyBay!

February 12, 2024

Best product customization app on this platform. Highly recommended.

It's so easy to use and their customer support are top notch!

Customeasy.fr
France
5 days using the app
EFOLI, LLC replied February 14, 2024

Thank you for your glowing review! We're thrilled to hear that you consider Inkybay the best product customization app on this platform. Your recommendation means a lot to us.
We're delighted that you find our app easy to use and that you've had a positive experience with our customer support team. Providing top-notch support is a priority for us, and we're here to assist you every step of the way.
If you ever have more feedback, questions, or if there's anything else we can do for you, please don't hesitate to reach out. We're dedicated to ensuring your continued satisfaction with Inkybay.

January 2, 2024

Love it, many options for customizing and help chat is extremely helpful and respond quickly

Sunny Days Promotions
United States
2 months using the app
March 11, 2024

App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.

digimakestore
Italy
About 2 months using the app
EFOLI, LLC replied March 13, 2024

Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi.
Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!

April 24, 2024

meencanta la aplicacion, es intuitiva, ya luego que se carga un producto se copia para el siguiente producto del mismo estilo, el soporte de la aplicacion es de inmediato, en los 21 dias gratis te permite conocer la aplicacion, activar los productos y comenzar a vender y asi se paga sola con las ganancias, tambien se pueden ofrecer descuentos a los clientes, realmente me encanto

Byte Craft POD
United States
1 day using the app
December 5, 2023

Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.

aceshades
Nigeria
12 days using the app
EFOLI, LLC replied December 7, 2023

Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you.

We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience.

Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!