Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product customization capabilities and exceptional customer support. They appreciate the user-friendly interface that supports high volume sales and features like custom fonts, image uploads, and bulk order discounts. The support team is noted for its responsiveness and helpfulness, offering assistance through live chat and personalized video tutorials, enhancing both merchant and customer satisfaction.
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This is the first option/app I have found that is affordable and that works for my business needs. I just started using it but so far it has been awesome. The customer service is OUT OF THIS WORLD!
Thank you for your fantastic feedback! We're thrilled to hear that Inkybay is the first affordable option that works for your business needs and that your experience has been awesome.
We're delighted that our customer service has made such a strong impression on you—your satisfaction is our top priority! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
Outstanding live chat support and video tutorials. After trying multiple product designers, we are very pleased with Inkybay! I highly recommend this app to retailers looking for easy product customization options and retailers that need an option for high volume sales. 5 Stars all the way!
Jesun was brilliant helping me to build my products and to get the finish for the Customer screen. The app is great and will really help my Customers to design products themselves in colours they like.
Thank you for your help Jesun
Thank you for sharing your wonderful experience! We're delighted to hear that Jesun was brilliant in helping you build your products and perfect the customer screen. It's fantastic to know that Inkybay will make it easy for your customers to design products in the colors they love.
If you need any further assistance or have more feedback, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in Inkybay!
App funktioniert super. Hatte am anfang kleine probleme bei der integration aber der schnelle support hat mir erfolgreich geholfen. Schneller, freundlicher und lösungsorientierter Kundenservice !
Thank you for your kind feedback! We are sorry that you had difficulties configuring the products initially, but we are glad that our support team was able to help you quickly and effectively. Your satisfaction means everything to us! If you need further assistance at any time, we are always here to help.
Sehr zuvorkommender Support, lässt sich Zeit und schreibt sehr schnell zurück. Die App selber hat ein wenig ein Darstellungsproblem im Backend dass ein Teil in Englisch und Deutsch angezeigt wird aber man versteht es schon. Ein absolutes Must Have für alle die costum Produkte anbieten wollen
Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our support team and appreciate the quick responses.
We appreciate your note on the display language in the backend, and we’re always working on improvements to ensure a seamless experience. It’s fantastic to know that Inkybay is helping you offer custom products effectively and is a must-have for your business.
If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support you and truly value your trust in Inkybay!
I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!
Very comprehensive app that meets all my needs, with impeccable service. I highly recommend it
Thank you for sharing your feedback about the InkyBay app and our technical experience team. Your observation inspires us to continuously improve and make your business operations smoother. If you ever encounter any issues with the app, please don’t hesitate to reach out. We’re always here and ready to assist you!
The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.
great and helpful , answer the question in second ~~~~
Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple.
Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.