Reviews (310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product customization capabilities, enhancing customer satisfaction across various businesses. It offers dynamic pricing, volume discounts, and extensive customization options like clothing and tumblers. The user-friendly interface supports diverse fonts and image uploads. Merchants praise the responsive customer service, including live chat and personalized Skype assistance, noting the technical team's readiness to provide custom solutions.
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Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.
Thank you for using Inkybay and your wonderful review.
We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.
nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team
Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.
I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.
Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you.
We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great.
Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.
This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.
Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available.
It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.
Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend
Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat.
We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.
great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!
I highly recommend InkyBay and I'll tell you why.... I've wasted a lot of time with FOUR other APPS that cannot product the dedicated service the technical team at InkyBay provides. Installation is fast. Support is LIVE during their business hours and ANSWERS are immediate! With other APPS, my requests were ignored, unanswered and left my theme in a mess when uninstalling. I've been in business over 35 years and online for 25 of that time. I'm telling you that InkyBay is where you need to be as a Shopify owner selling products for customizing. They are there EVERY STEP of the way with you as you learn and their 14 day trial period is much more than enough time, adequately, for you to learn the Dashboard and what's expected. I plan on carrying them with me as I grow.
The App does what it says it will do AND MORE. It's JUST what I was looking for and I wish I had found them much sooner!
Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.
Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account.
The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).
I'm pleased by the helpfulness J. Alam provided me regarding special customizations and such.
The support is incredible, I tried Customify and you guys treated me much better.
App features are wonderful, so complete we even had to request disabling some hahaha
We are so happy that this app provided us with the solution we needed.
Wow, such an incredible review! Thank you for taking the time to share your thoughts. We always try to go for the extra mile for your business. We are glad that you loved Inkybay’s features and our support. We really appreciate your cooperation and are really lucky to be in your journey.
Best wishes.
Inkybay Team