Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
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This app is awesome and customer support is very helpful. I had no clue what I was doing and messed some things up, they were very quick to fix them and offer tips along the way. This app will for sure change your business.
Thank you so much for taking the time to write a glorious review regarding InkyBay - Product Customizer.
We're thrilled to hear that our app has positively impacted your business and that our customer support was able to assist you effectively. Glad to hear that our technical support team promptly responded and fixed what you messed up. We strive to provide the best experience for our users and it's great to see that it shows. Reach out to us 24/7 for any of your adjustments.
Great app and great customer service! This is exactly what we were looking for a long time. The support team was incredible, they responded very quick and fixed all settings for us. Thank you for everything.
We looked around for a long time to find an app that did everything we needed. After using 3 or 4 different ones we finally discovered Inkybay Product Customers. This app offers loads more features than the others, and the inbuilt quantity breaks tiered pricing option means we could remove another app we were paying for!
Its sleek and easy to use, has more features than I have had time to look at yet, but the very best thing about this app is the support. Rashed is a master at sorting out problems quickly. I emailed him at 2am UK time, and by the time I woke up at 9am he had sorted out the problem, and emailed me a response of how to avoid running into the same issues again.
Would definitely recommend!
www.tmerch.co.uk
Fantastic easy to use app, and costumer service best I seen for long time!
We're delighted to hear that you find Inkybay a fantastic and easy-to-use app! Providing a seamless and user-friendly experience is one of our top priorities.
It's also great to know that you've had an exceptional experience with our customer service. We aim to provide the best support possible, and your feedback is greatly appreciated.
If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay and for your positive review!
Inkybay is a very well-developed app with rich customization features that fit our needs. The customer support team is excellent, answers any question and helps me promptly. App set up is easy and the best part is I do not need to edit any code into my theme. I highly recommend Inkybay!!!
I love this app!
I have searched far and wide for a product customizer that actually works.
This App is far beyond its competitors, and I would suggest anyone thinking about making life easier for yourself, business and colleagues utilizing this app right away!
Customer support is fantastic!
They have went above and beyond to meet my standards.
Thanks Team
So far everything has been great! There is a bit of a learning curve but once you get the hang of it it's great! not to mention custom support is amazingly fast.
Thank you for sharing your experience! We're glad to hear that everything has been going well for you with Inkybay. We understand that there can be a learning curve, but we're thrilled that you find it great once you get the hang of it.
It's fantastic to hear that you've had such a positive experience with our customer support team. Providing fast and helpful assistance is important to us, and we're glad we could meet your expectations.
If you ever have more questions or need further assistance as you continue using Inkybay, please feel free to reach out. We're here to help and appreciate your support!
Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.
Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service.
It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!
Best customer Service in the entire world ! Never seen a service provider with such a great customer service and someone you really cares about their customer. Keep doing the great work guys. Would suggest you all to work on the UI design though.
We are really satisfied with Inkybay! Rashed has been a HUGE help for customizing and setting up our application.
Highly recommendable.