Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer shopping experiences through product customization. It's lauded for its extensive features like setup charges, run charges, size-based pricing, and quantity discounts. The app is user-friendly and efficient, with quick loading times. Merchants commend the customer support for their promptness, expertise, and problem-solving abilities. The guided video tutorials and proactive communication are also appreciated. The live chat support is noted for its quick responses. It's particularly recommended for businesses offering custom products, especially in the print industry.

May 14, 2022

Great app, fantastic support and very easy to use. Also the plans are extremely cost effective. Highly recommended !

Drapvision
India
22 days using the app
October 18, 2021

This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !

CustomLit Sign Store
United States
22 days using the app
May 11, 2019

I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!

Robert Mark Golf
United States
20 days using the app
October 10, 2022

To be honest, I did not expect it will be that amazing. App is amazing, and it is easy to install and use but I had some questions to use it properly. I had arranged a video call and the team helped me to solve all my questions. Help were amazing. Thank you Inkybay

cottonrulz.com
Türkiye
20 days using the app
February 18, 2021

Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics

Paperman.my
Malaysia
19 days using the app
EFOLI, LLC replied February 20, 2021

Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business.
We wish you all the best with your business.

October 19, 2020

It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products

MyGizmo.Shop
Hong Kong SAR
18 days using the app
EFOLI, LLC replied October 21, 2020

Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores.
Thank you once again for beign with Inkyaby. We wish you all the best with your business.

March 9, 2019

Absolutely fantastic! Could not ask for a better app so suited for our store. Integration was easy and the support on a few technical things were sorted out the same day by the support team. In my eyes deserves more than 5 stars!

T Shirt Printing UK
United Kingdom
16 days using the app
February 8, 2022

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

EF_PrintingUK
United Kingdom
15 days using the app
January 17, 2023

This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!

veelliefs
Netherlands
15 days using the app
EFOLI, LLC replied January 18, 2023

Thanks for your great review regarding InkyBay - product customizer.
We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments.
Thank you again and wishing you a successful business ahead.

February 22, 2022

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

L & M custom graphics
United States
14 days using the app