Reviews (301)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.
Refine
-
By rating
Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response.
Highly recommended.
Great app, fantastic support and very easy to use. Also the plans are extremely cost effective. Highly recommended !
This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !
Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!
I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!
To be honest, I did not expect it will be that amazing. App is amazing, and it is easy to install and use but I had some questions to use it properly. I had arranged a video call and the team helped me to solve all my questions. Help were amazing. Thank you Inkybay
Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics
Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business.
We wish you all the best with your business.
A bit confusing getting started But their tech suppport is amazing - Alvin was amazing very communative as well! Thanks bunches!
Thank you for your feedback about your experience getting started with Inkybay - Product Personalizer. We apologize for any confusion you may have encountered, but we're thrilled to hear that our tech support, especially Alvin, was amazing and provided excellent communication throughout the process.
Our team is dedicated to assisting our users every step of the way, and we're glad that Alvin was able to help you effectively. We greatly appreciate your kind words about our tech support.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.
Thank you for choosing Inkybay - Product Personalizer, and we appreciate your feedback.
It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products
Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores.
Thank you once again for beign with Inkyaby. We wish you all the best with your business.
Excellent APP