Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

November 13, 2023

Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously

Bavariastore - Drucksaal
Germany
17 days using the app
ParseLab, LLC replied November 15, 2023

Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve.
If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!

June 10, 2023

I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!

BlackChurchArt
United States
17 days using the app
ParseLab, LLC replied June 11, 2023

Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!

March 9, 2019

Absolutely fantastic! Could not ask for a better app so suited for our store. Integration was easy and the support on a few technical things were sorted out the same day by the support team. In my eyes deserves more than 5 stars!

T Shirt Printing UK
United Kingdom
16 days using the app
February 8, 2022

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

EF_PrintingUK
United Kingdom
15 days using the app
January 17, 2023

This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!

veelliefs
Netherlands
15 days using the app
ParseLab, LLC replied January 18, 2023

Thanks for your great review regarding InkyBay - product customizer.
We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments.
Thank you again and wishing you a successful business ahead.

February 22, 2022

I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.

L & M custom graphics
United States
14 days using the app
August 9, 2023

I found the application it offers to be very efficient, 100% customizable and with very efficient customer service. Very satisfied

KANNABIZ MONKEEZ
United States
14 days using the app
ParseLab, LLC replied August 12, 2023

Thank you for taking the time to write this wonderful review regarding InkyBay- Product Personalizer. We are delighted to hear that you've found our application to be highly efficient and fully customizable.
It is excellent to know you are satisfied with the features of our app. Our tech team is dedicated to providing top-notch customer service, and we are glad you have experienced that firsthand.
If you ever have more feedback or questions, please feel free to share. We're here to support you every step of the way!

November 16, 2020

We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!

Logotec Italia
Italy
13 days using the app
ParseLab, LLC replied November 16, 2020

Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime.
Wish you all the best with your business.

December 5, 2023

Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.

aceshades
Nigeria
12 days using the app
ParseLab, LLC replied December 7, 2023

Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you.

We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience.

Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!

November 14, 2023

good customer services

Sunlight T-Shirts
Canada
10 days using the app