Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product customization capabilities, enhancing customer satisfaction across various businesses. It offers dynamic pricing, volume discounts, and extensive customization options like clothing and tumblers. The user-friendly interface supports diverse fonts and image uploads. Merchants praise the responsive customer service, including live chat and personalized Skype assistance, noting the technical team's readiness to provide custom solutions.
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I've tried multiple apps for product customization and I can say Inkybay is the best! Super easy to work with! The support is amazing, they are open to solve any problem.
This app has all the functions i need and really solves the problems for my custom made business, also the support team is really helpful and efficient ,they are very nice and professional .
Thank you very much for giving us your wonderful feedback. We are truly happy to know that Inkybay was helpful to solve your problems regarding your custom made product business. It’s a great achievement for us to know that you found our support team helpful and efficient. Yes, our sole target is to maintain professionalism to the highest standards and help our clients to achieve the goals in their product customization businesses. We are always here to help you with any further assistance. Thank you once again for choosing Inkybay.
I've only been using this App for a few days now and I've found it SO easy to customize basically anything I can think of.
The biggest reason that I will stay a customer and keep using this app is because of their excellent support team! Both Martin and Nick Haynes have put up with every little annoying question I've had and they are so helpful and hands-on. And there is ALWAYS someone available to help you. Its amazing. GET THIS APP AND SUBSCRIBE - YOU WON'T BE SORRY.
Thank you very much for such a wonderful review. We are glad to know that you found Inkybay easy to use and customizable. We are also glad to know you found our support team excellent. It was our pleasure to help you out and answer all your questions and resolve them. We try our best and we are always here for any further assistance you require. Thank you for staying with us and recommending Inkybay to others.
We wish you all the best with your business.
Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response.
Highly recommended.
Great app, fantastic support and very easy to use. Also the plans are extremely cost effective. Highly recommended !
This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !
So far NO GOOD - App constantly freezes up in the back end - ! Locks me OUT COMPLETELY! Also when adding text or images at a specific size needed, SAY 10.5" wide - this app does not preview a typed in value correctly. instead, it previews it the entire width of the shirt.
So far, the customer service is exceptional! They created a demo of what I would need in my store as I was chatting to them in the app, and then created a video tutorial for me to refer to once the demo looked like what I needed. I was able to follow the video easily to apply the effect to my store. Great support!
Thank you for your wonderful feedback! We're thrilled to hear that you've had an exceptional experience with our customer service at InkyBay.
Providing personalized assistance, such as creating a demo and a video tutorial tailored to your needs, is something we strive for. We're delighted that you found the process easy to follow and that our support team was able to assist you effectively.
If you ever need further assistance or have more feedback in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with InkyBay - Product Customizer. Thank you for choosing us!
I have tried other custom apps and they were never truly what weI needed. I was waiting for an app that suited our needs to come along. We needed a few tweaks. Works great and customer service is awesome and fast!!
This app offers great customer service and assistance. They are very patient and they have the option to set up a call where they will lead you through setting up your store. If you are tech savy this may work for you.
Thank you for your feedback regarding Inkybay - Product Personalizer. We're pleased to hear that you've had a positive experience with our customer service and assistance.
Our team values patience and is dedicated to helping our users, whether it's through patient guidance or setting up a call to walk you through store setup.
If you have any more questions or need further assistance, please feel free to reach out. We're here to support you. Thank you for choosing Inkybay - Product Personalizer!