Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective product customization capabilities, enhancing customer satisfaction across various businesses. It offers dynamic pricing, volume discounts, and extensive customization options like clothing and tumblers. The user-friendly interface supports diverse fonts and image uploads. Merchants praise the responsive customer service, including live chat and personalized Skype assistance, noting the technical team's readiness to provide custom solutions.
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I found the application it offers to be very efficient, 100% customizable and with very efficient customer service. Very satisfied
Thank you for taking the time to write this wonderful review regarding InkyBay- Product Personalizer. We are delighted to hear that you've found our application to be highly efficient and fully customizable.
It is excellent to know you are satisfied with the features of our app. Our tech team is dedicated to providing top-notch customer service, and we are glad you have experienced that firsthand.
If you ever have more feedback or questions, please feel free to share. We're here to support you every step of the way!
Great support team who is always there to help! Anything from basic questions to tweaking features in the app.
The UX is not as intuitive as you'd like it. Still works well but definitely room for improvement.
I just started using the app but I have high hopes and recommend it.
We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!
Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime.
Wish you all the best with your business.
Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.
Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you.
We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience.
Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!
good customer services
What a great app. I've been looking for something like this for over a year. I have tried virtually all others then came across this. It's the perfect app for what I need and easy to navigate.
I jumped on it yesterday and began setting up products, I came across a couple of little issues and contacted Support. The issues were sorted within seconds by Rashed. He was a tremendous help and talked me through how to solve the issues aswell as lending a hand.
I highly recommend this app and many thanks to Rashed. 5 Stars from me.
So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.
Nice product and support. customer support always ready to help. I have contact the customer support many time they always ready to help.
Thank you for your kind words regarding InkyBay - Product Personalizer and our customer support. We are so glad you've had a positive experience with both.
We take customer satisfaction very seriously, and we are always dedicated to improving our products and services. Your feedback is invaluable, and we'll share it with our team. We're glad that you've found our customer support to be helpful. It is our primary duty to make sure that our clients are always able to get the business-centric help they need.
Thank you for choosing us. If you have any further questions or need assistance, please don't hesitate to contact our 24/7 live support team. We're here to support you every step of the way.
I am new to Product Customizer but I am very please with it. And I can't sing enough praise for their customer support!
I don't recall ever giving a five star review for any product with anyone in the past. Unfortanely today most company's idea of customer support is lip service and an outdated, time wasting online FAQs or forums.
Not Inky Bay. Whenever I need help they are there for me.
I am still learning their product and have a lot more to learn but if their product is anything like Rashed of customer support, I will be a customer for a very long time.
Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.