Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product customization capabilities and exceptional customer support. They appreciate the user-friendly interface that supports high volume sales and features like custom fonts, image uploads, and bulk order discounts. The support team is noted for its responsiveness and helpfulness, offering assistance through live chat and personalized video tutorials, enhancing both merchant and customer satisfaction.
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The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support.
I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.
Great customer service helped me figure out how to set up the app
Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be
Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
There tech team is amazing, when ever i need something fixed that i can't do on my end even if its something custom that is a special request for my want or needs on my website, all i gotta do is write them a msg and they always do it right away, no matter what it is, not once have they ever told me no, and for that i love this add on for my website
Finally something to be fully customizable! Not to mention the great and quick service when you cant figure something out! Extremely happy with this add on.
Support was great! App does what i wanted it too!
The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs.
Great Job Inkybay!
an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!
Just started using Inky Bay, super helpful support team and very intuitive interface. Excited to keep using it!
Have been using InkBay for a month now. Very easy to add items and take over for the items that I already had in my store. This gives the customer everything i need to run my store efficiently. The customers love the ability to customize to there liking! Customer support has been amazing too! Jeff did a great job answering my questions! Thank you!
Thank you for sharing your positive experience with Inkybay! Providing you with the tools you need to run your store efficiently is our goal, and we're glad to hear that your customers appreciate the ability to customize to their liking.
We're especially pleased to hear that you've had a great experience with our customer support team, and we'll be sure to pass along your appreciation to Jeff. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all.
Thank you Inkybay for the great service.
Thank you for your kind words! We're delighted to hear that you've had such a positive experience with Inkybay - Product Personalizer over the past month.
We strive to provide quick and effective support, and it's wonderful to know that we've been able to resolve every issue and accommodate all your requests promptly. Your satisfaction is our top priority, and we're thrilled to have earned your trust.
If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Inkybay and for appreciating our service!