Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product customization capabilities and exceptional customer support. They appreciate the user-friendly interface that supports high volume sales and features like custom fonts, image uploads, and bulk order discounts. The support team is noted for its responsiveness and helpfulness, offering assistance through live chat and personalized video tutorials, enhancing both merchant and customer satisfaction.
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The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND!!!
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with the Inkybay customer service team.
Building a complex customizer can indeed be challenging, and we're delighted that our team was able to assist you every step of the way. It's fantastic to know that they were responsive, quick to act, and dedicated to ensuring your satisfaction with the result.
Your recommendation means the world to us, and we're committed to continuing to provide top-notch support for all your customization needs. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay!
very good service, oberyn made every thing to make my design lab so that i want to have.
I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.
the support is simply great. If I have a problem or want to have something adjusted, a message in the live chat is enough and you get help. Great program and great support. I would recommend it to anyone
Thank you for your positive review of Inkybay! We're thrilled to hear that you've had such a great experience with our support team. Providing excellent support is one of our top priorities, and we're glad that our live chat assistance has been helpful whenever you've needed it.
We're delighted that you find our program to be great overall, and we truly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and are grateful for your support of Inkybay!
Really like the app, I'm a bit slow figuring it out but....
There's a chat button and they are there ready to help.
Plus the app loads super fast, easy to upload fonts and artwork.
It will be interesting to see if this results in more customers.
Thank you for sharing your experience with us. We're glad to hear that you're enjoying the app.
Our chat support is always ready to assist you with any questions or concerns you may have.
We're thrilled to hear that you find the app loads quickly and that uploading fonts and artwork is easy. These features are designed to make your experience as seamless as possible.
We hope that using Inkybay - Product Personalizer will indeed result in more customers for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app, and we look forward to helping you succeed!
Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.
Very helpful customer service
Viyana was able to solve all my problems in a timely manner!
So far everything has been great! There is a bit of a learning curve but once you get the hang of it it's great! not to mention custom support is amazingly fast.
Thank you for sharing your experience! We're glad to hear that everything has been going well for you with Inkybay. We understand that there can be a learning curve, but we're thrilled that you find it great once you get the hang of it.
It's fantastic to hear that you've had such a positive experience with our customer support team. Providing fast and helpful assistance is important to us, and we're glad we could meet your expectations.
If you ever have more questions or need further assistance as you continue using Inkybay, please feel free to reach out. We're here to help and appreciate your support!
So far, the customer service is exceptional! They created a demo of what I would need in my store as I was chatting to them in the app, and then created a video tutorial for me to refer to once the demo looked like what I needed. I was able to follow the video easily to apply the effect to my store. Great support!
Thank you for your wonderful feedback! We're thrilled to hear that you've had an exceptional experience with our customer service at InkyBay.
Providing personalized assistance, such as creating a demo and a video tutorial tailored to your needs, is something we strive for. We're delighted that you found the process easy to follow and that our support team was able to assist you effectively.
If you ever need further assistance or have more feedback in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with InkyBay - Product Customizer. Thank you for choosing us!
Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!