Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced product customization capabilities and exceptional customer support. They appreciate the user-friendly interface that supports high volume sales and features like custom fonts, image uploads, and bulk order discounts. The support team is noted for its responsiveness and helpfulness, offering assistance through live chat and personalized video tutorials, enhancing both merchant and customer satisfaction.
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Great live service every time i have an issue it is resolved.
Thank you so much for your kind words! We’re thrilled to know that our live support has resolved your issues promptly. Our team is dedicated to offering the best support possible, and your feedback motivates us to keep improving. Be assure that we're here whenever you need us!
I was stuck with my shopify store and about to quit, and I just found this app which it seems to be the solution that I was looking for, great customer service more that I was expecting so far great product!
Jeff was very helpful providing me with the assistance that I needed!
This app is great and meets my design needs. The online customer service team is awesome and solves my problems quickly and efficiently every time. Highly recommend.
In trying out different tools, I chose Inkybay. They are an amazing team who help me solve problems in real time and are very patient. Their work is truly great, and they have been a great help to me.
Thank you for your kind remarks. We're delighted to know that you found the perfect match with InkyBay while trying out our customization tools. It's also gratifying to hear that our team could resolve your issues in real-time. Your feedback is a driving force for us, motivating us to improve every day and innovate new solutions. If you face any further issues, we're here round the clock to assist.
this app is amazing it can literally ticks all the boxes... the customer service is amazing too ive spent hours trying to get my product to change colour when use my swatch trying to learn basic code and came up with zero. messaged customer help and hector managed to sort it out within minutes!! would highly recommend
Very good after-sales service, we will renew, and the product functions are also perfect!
Thank you for your kind feedback! It's a pleasure for us that you are satisfied with our after-sales service and that you find our product functions to be perfect. Your decision to renew our product personalizer app is greatly appreciated and motivates us to continue providing active support and customization features. If you need any assistance at any point, we're always here to help.
This app covers a LOT of ground for product personalization and I'm so happy with all the assistance that I've gotten through the chat support! It's been fantastic!
Thank you so much for your kind feedback! We're delighted to know that you're enjoying Inkybay's features. We're also pleased to know that our support team has been very helpful to you. Your satisfaction means everything to us! If you need any further assistance at any point, we're always here to help.
I absolutely love the this app. Tried four other apps before finally finding Inkybay. It has all the features I was looking for. Really helps when offering customization for my customer. Plus Inkybay's customer services is knowledgeable and quick to help. Other apps I was waiting 12-24 hours before hearing back from their customer service.
Thank you for your amazing feedback! We're thrilled to hear that Inkybay has all the features you were looking for after trying other apps. It's great to know that our app is helping you offer customization to your customers effectively.
We're especially glad that you've had a positive experience with our customer service team and that we've been able to provide the timely support you need. Your satisfaction is our priority, and we're here to ensure you have the best experience possible.
If you have any more questions or need further assistance, please feel free to reach out anytime. We appreciate your support of Inkybay!
Great app to work with!! Support is awesome and it works very well for personalized tumblers!!!
amazing and best support i ever see...! We are in switzerland but this Inkybay its realy the best!!!!
Thanks for your kind feedback and sweet remarks about the Inkybay support team. We are delighted that you're getting the best support from Switzerland. Your satisfaction with using the app and getting the top Shopify help for InkyBay is our priority and encouragement to do better every day. If you need any further assistance at any point, we're always here.