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I bought a lifetime license for Profitario 3 years ago. A new company acquired the app, that contract has simply been ignored: did not maintain the features I was using and now asked to pay a monthly subscription.
No prior notice, no compensation, no meaningful reply from support. Selling "lifetime" access, changing owners, then pretending the promise never existed is abusive and borderline fraudulent.
Don't trust any offer from this company.
Thank you for taking the time to leave a review, and I'm sorry the experience left you frustrated.
For anyone reading this, I want to clear up the main points. Profitario has not been acquired. It is still built and run by the same company that sold the AliExpress extension add-on, and that purchase is still honored. In fact, the limits the add-on used to remove no longer exist for anyone, so the extension's AliExpress features are free on any account without a connected Shopify store.
The upgrade prompt came from the core Profitario app, not the extension. Once a Shopify store is connected, the free plan includes a set number of orders per month, and that limit has always been part of the free plan. There has never been a lifetime plan for the core app. Even when an account is over that limit, the AliExpress order reports and invoices stay fully accessible. Only the store's profit dashboard asks for an upgrade.
Every email we received about this got a reply, with a detailed answer to each point and steps to keep using the extension with no order cap and no upgrade prompt. We haven't heard back since our last email, but the offer to go through the account together still stands at support@profitario.com.
Kind Regards,
Lukas, Founder of Profitario
I've been using Profitario for several years now and couldn't be happier. I've tried multiple profit tracking and analytics apps over the years, but nothing comes close to Profitario in terms of accuracy, reliability, and ease of use.
The new 2.0 update is an absolute game changer. The depth of analytics and insights available now is incredible and has made it even more valuable for running and understanding my business.
It's one of those rare apps that I genuinely rely on every single day. Highly recommended to any Shopify store owner who wants a clear picture of their profitability.
A customer for life.
Some reviews make our day, thank you! Hearing that Profitario 2.0 is a game changer after almost 4 years with us means a lot 🤩 Here's to many more years of knowing your true profit.
Kind Regards,
Lukas
Profitarioは非常に使いやすく、効率的なツールです。売上や利益、ストアのパフォーマンスを簡単に把握でき、必要な情報がとても分かりやすく整理されています。
毎日の運営で活用しており、今では私のEC事業に欠かせないツールの一つです。とてもおすすめです！
Thank you for the wonderful review 🙏 Hearing that Profitario is part of your daily routine and has become essential for your business truly makes our day!
素敵なレビューをありがとうございます！これからもよろしくお願いいたします 😊
Kind Regards,
Lukas
Great app! Works well, and covers everything you could need.
Thank you for the great review 🙏 "Covers everything you could need" is exactly what we aim for, and hearing it after about 4 years with Profitario makes it even better 😊
Kind Regards,
Lukas
Good App that works as intended, it shows me the costs of my items or a specific order so i can get a quick idea about my profits, it have a free plan and no problems encountered so far, Good APP, thank you.
Thank you for the review! A quick, clear picture of your profit on every order is exactly the goal. Glad the free plan is working well for you 😊
Kind Regards,
Lukas
o support, hard to link 3 stores
Sorry to hear about your experience, and please accept our apologies that you didn't receive a response from support. That is not the standard we hold ourselves to, and we are investigating why no reply reached you.
Regarding your 3 stores: shops can be transferred to one account automatically by following this guide:
https://help.profitario.com/en/article/transfer-a-shop-to-another-account-1oddwsm/
I've also reached out to you personally by email, so we can get everything set up for you.
Kind Regards,
Lukas, Founder of Profitario
Bom app
Thank you for the 5 stars, and for running with Profitario for over a year now 😊
Kind Regards,
Lukas
Com este app meu e-commerce ficou muito mais dinâmico. Fácil de entender e conectar com a Shopify.
Thank you for the lovely review! Happy to hear connecting Profitario to your store was so easy 😀
Kind Regards,
Lukas
really good app, nothing bad to say
Pros: Beautiful layout
Cons:
1)BUG: After manually editing a product cost, it returns to the original price.
2)Do not allow you to fully manually edit some data.
3) Inexistent support. I text on message, nobody ever there. Required email contact, nobody ever answered.
Thanks for sharing your feedback—we appreciate hearing what's working well and where we can do better!
We're glad you enjoyed the layout! Regarding your points:
- Pricing Display Bug: Sorry about the confusion here. The issue where edited prices reverted back visually was just a display glitch—thankfully, it didn't impact the actual calculations. We've already fixed it.
Support Response: As a small team, we do our best to get back to everyone within one business day, but occasionally things get busy, and we have to prioritize paying customers. We're sorry our response time wasn't what you expected. We'll work on improving our support process.
