Reviews (46)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to organize and monitor business operations, aiding in decision-making and financial understanding. It features a user-friendly interface, detailed reports on profit margins, expenses, and advertising costs, and supports seamless integration with Shopify, Facebook Ads, and Google Ads. It also offers invoice generation, currency conversion, and a free plan for beginners. Customer support experiences vary, with some merchants reporting prompt and effective assistance.
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Very good, simple app for tracking profit fees and everything else. It is a lot better value than a lot of the other ones out there, and it's just really good for everything that you need to track Shopify's store. The only thing that I would like them to add is an end of day email like the other profit apps do, or an ability to integrate it with Zapier or something so they can send a WhatsApp message. I use this for my store and my client's stores as well.
Terrible app and customer service. The representative Anna (which must be a fake name) ignored me for 14 days and responded with extreme rudeness.
They don't resolve refund issues and lie, saying they don't have access to data that ALL other apps have always had when assisting me.
They only want your money and will never help you if necessary.
I already filed a complaint with Shopify and proved that the representative is 100% wrong.
Interface clair, c'est exactement ce qu'il me fallait pour mieux suivre ma rentabilité. Coût par article, frais de carte, coût d’expédition (fdp + conditionnement), tva, abonnement à des applications tierces ect
ce qu'il faut la ou il faut
Pros: Beautiful layout
Cons:
1)BUG: After manually editing a product cost, it returns to the original price.
2)Do not allow you to fully manually edit some data.
3) Inexistent support. I text on message, nobody ever there. Required email contact, nobody ever answered.
Thanks for sharing your feedback—we appreciate hearing what's working well and where we can do better!
We're glad you enjoyed the layout! Regarding your points:
- Pricing Display Bug: Sorry about the confusion here. The issue where edited prices reverted back visually was just a display glitch—thankfully, it didn't impact the actual calculations. We've already fixed it.
Support Response: As a small team, we do our best to get back to everyone within one business day, but occasionally things get busy, and we have to prioritize paying customers. We're sorry our response time wasn't what you expected. We'll work on improving our support process.
Excellent app for monitoring operations! Excellent app! I can't live without it.
The app is basic, but gives you key metrics. Adding costs is simple. I wish it would allow to create custom dashboards.
However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week. When I followed up, I was told by Anna that the devs would look into it since it seems to be a bug. It's now another week later and I still do not have a reply, and my follow up has been ignored. Frustrating!
I have to say this is a great app, it is easy to use and very informative
Have been using the app for a couple of years now and find it extremely useful for keeping track of everything and helping to spot areas of the business that need work. Very happy with it and not sure how I'd live without it!
Excellent app love it. simple to use. Good features for a fair price . integrates with FB , tik tok and google ads
Great value -- we've loved Profitario for our sites. It integrates with all the platforms that we use, including our 3PL (ShipHero) to pull in actual fulfillment costs. Support has been great, highly recommend.