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We got this app and it was so easy to export, update and import the COGs file. Yet at first we were seeing no data pull through. Got in touch with David @ Profiteer and he helped us out. Quick, friendly and really great customer service. Our Profiteer App is now working, and its never been easier for us to work out how we're doing as a store. Great App. Great service.
Simple and essential
I had a small problem with the app not taking out VAT on POS sales before calculating profit.My email was answered very quickly and the changes were made by Dave in no time at all. The app now works perfectly showing the net profit for both online and POS sales.
Very happy
I appreciate the friendly customer service.
Our shopify store has just opened and we are just learning it and setting up our analytics. I saw the Profiteer reports and dashboards, but couldn't find a report or export that linked my COGS with my sales. The dashboard is nice but a screen capture is not easy to use in a report or a spreadsheet.
I called support and discussed with him to see if I just missed it. No, it did not exist but he saw the benefit of having something like this. After discussing this a bit more together, he thought of a way to provide it easily and with minimal impact to both his work list and other customers. Hence the new sales export by date.
While I'm positive that not all requests can be handled this easily or quickly, I appreciate his receptiveness to system improvements and customer needs.
I've written and worked with many costing systems in the past, this one is concise and easy to use.
Just downloaded and installed this app to get numbers straight since Shopify has failed to include such a vital bit of information for legitimate business owners. At $15 a month I would gladly pay that to keep my company running straight. Oh yea and Customer support is on point and very very helpful. Thank you so much for making this affordable app!
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)
If you have a Shopify store, I do not know how you can live without this app. If you do any online marketing or even discount product on your Web store, you need to know how much profit you are making. Knowing the amount of profit you make on a daily bases allows you to quickly make adjustments to your online marketing or store sales to make sure you can maximize the profit or even prevent a loss. This is definitely a must have app.
What awesome customer service. We've had Profiteer for almost as long as we have our store. Great app for margin tracking. Just recently the Barcode column fell away and we really needed it along side our SKU's when viewing a report bt variant ID. Dave worked something out for us and in no time we have it back to the way we were using it.
Brilliant app made even better by prompt service & expertise.
I had been having struggling for months to find an app that would allow me to run the reports I need to give data to my suppliers who provide stock on a consignment basis. I am a small business and most developers couldn't be bothered helping me get what I needed. My consignment suppliers were starting to cancel their consignment arrangements with me because I couldn't get them the data they needed. And then I found Profiteer! When I first installed the app I got a little bit closer to getting the reports I needed. However, it was when I contacted David at Resistor Software that the exceptional customer service began. I explained what I needed, and even though it wasn't a report that lots of companies use, he went out of his way to find a way to make it work for me. I can now run the report I need and I don't have to worry about losing my consignment suppliers. I can't rate David's support highly enough - he has helped me solve a massive problem. One very happy customer here!
Very nice an simple to use,great
We run multiple e-commerce store on Shopify and for years have been seeking a way to input COGS. This app is better than I could have even hoped for. The app allows you to see profit for the day/week/year at a glance, which can be exported to a CSV.