Koala Bundles Volume Discounts

Koala Bundles Volume Discounts

Reviews (877)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values through effective product bundling and quantity discounts. They praise its user-friendly interface, robust customization options, and seamless Shopify integration. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and problem-solving skills. Additional features like post-purchase upsells and quick payment options enhance the shopping experience and sales efficiency.

January 3, 2025

Using the "ProfitKoala - Upsell Bundle" app, I found it to be highly effective in increasing the average order value and enhancing the overall customer shopping experience. The app's intuitive interface makes it easy to set up upsell and bundle offers that are visually appealing and well-integrated into the store's design.

The support team is responsive and provides excellent assistance whenever needed. Overall, this app is a valuable tool for any Shopify store owner looking to maximize revenue and provide a seamless shopping experience. Highly recommend!

Spa4You
Lithuania
About 1 month using the app
Edited January 13, 2025

We’re really happy with this app! We’ve tried other ones, but Koala stood out because of their super fast and helpful customer service. Plus, it’s so easy to tweak the campaign layout so you get it exactly the way you want it to match the look of your store, and setting everything up was a breeze. Honestly, if all customer service was like Koala’s, life would be so much easier!

Boxo.no
Norway
2 months using the app
December 27, 2024

This App caused intermittent and critical issues on our high-volume store. Due to this App customers were unable to add items to their cart on mobile, mounting to lost sales of around £15,000 one morning.

As soon as we turned the App off the issue was resolved.

The developer of the App told us they could not replicate the issue, but that was because we had turned the App's offers off by then. The developer of this App did not want to take any responsibility for this and became very defensive, though they did admit that other customers of theirs had raised the same concerns on the same day.

Our own developer later stated that this issue was caused by this Application.

We recommend you do not install this App, it is not worth the risk.

Pursue Fitness
United Kingdom
7 months using the app
ProfitKoala replied December 31, 2024

Hi there,

We need to look into the situation which unfolded. We have contacted you regarding further comments.

We are looking forward to hearing from you.

Regards,
Koala Bundles founding team

December 3, 2024

The app is easy to set up and use so far and my interactions with customer service whenever I've had a question have been amazing - quick, friendly and extremely helpful. (Thanks, Louie!)

Sessa Vee
United States
6 months using the app
January 10, 2025

I’ve been using this Shopify Bundles app for a little while now, and I’m genuinely impressed with how much it’s helped my store. Setting up product bundles is super easy, and it’s been a great way to increase sales without any complicated setup.

What really stood out, though, was the support. Gyte from the support team is amazing! I had a couple of questions about tweaking the bundle design to fit my store’s theme, and she was so helpful. She responded quickly, explained everything clearly, and even gave me extra tips to make the bundles more effective.

Nakai Essentials
United Kingdom
7 days using the app
Edited January 16, 2025

I've been using this app for about 3 months now and really like it. The app and displays are very elegant and clear. The app is easy to use, but most importantly the customer support team is incredible. Whenever I've had trouble they were right there (during work hours) to help me. I had one urgent matter that when they understood the gravity of the situation jumped right in and took care of it. Be aware of some limitations like number of deals you can make, but they even increased those since I subscribed. I highly recommend.

North American Urns and Memorials
United States
3 months using the app
November 11, 2024

The support is amazing!! Louie and Max were incredibly helpful and truly attentive to our needs! They respond quickly and ensure everything works smoothly! I highly recommend this app! Usually, you have to wait at least a day when major changes need to be made, but they take care of it right away! I love it!

SculptedHer™
Canada
2 months using the app
November 27, 2024

I've been using their app for the past 125 days now. It's excellent - and offers just the required presentation for my product offerings. Support team is highly responsive, and even added a requested feature.

Matcheine - Feel Good
Netherlands
4 months using the app
October 23, 2024

this app is really intuitive and straight Forward to use, perfectly integrates with my Shopify website, this app offers better and more features than other competitive apps. i really appreciated the helpful and greatly responsive support team who helped me setup the app for my store

TIM FURN
South Africa
3 months using the app
January 13, 2025

Works well and easy to setup. Also pleased with their customer service.

VELTUFF® UK
United Kingdom
5 months using the app