Koala Bundles Volume Discounts

Koala Bundles Volume Discounts

Reviews (646)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless integration with store themes, noting no negative impact on performance. The support team is responsive and resolves issues quickly. It offers robust customization for various bundling and discount strategies, significantly increasing average order values and improving conversions. The user-friendly interface is also accessible to those with limited technical skills, enhancing sales and store functionality.

December 20, 2025

Not responsive. Hard to reach out. We tried to use their app thinking their app is better than others and even subsribed to them, at first, i saw a drop in our conversion. And I was wondering what is the problem. After few weeks, I received a feedback that why is our product is tagged as SOLD OUT even though I checked, we have that inventory. And we tried to click the continuous selling but still not working. I do not recommend this, we;ve wasted a lot of money!

KAIZU
Philippines
About 1 month using the app
ProfitKoala replied December 22, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Bundles team

January 14, 2026

They refused to refund me because I only used the app for half an hour! First, they said my bill had to be paid, and then they withheld my money for a whole month. I waited a whole month for a refund for an app I only used for half an hour. I don't recommend it!

Osra
United Kingdom
About 2 months using the app
ProfitKoala replied January 15, 2026

Hi, thanks for your review. To clarify - the charge has been fully refunded. We’ve followed up with you via email to confirm the details and are currently awaiting your response.

— Koala Bundles App Support

July 23, 2025

Spent over 30 minutes building a bundle with different products, thinking I could connect each variant to its specific SKU so my supplier would know exactly what to ship. Turns out Koala doesn’t support that. It just applies a discount with no real SKU tracking. Total waste of time

EV8 Style | Custom Sneakers Personalized
Italy
8 days using the app
ProfitKoala replied July 24, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Bundles team

October 10, 2025

absolute dog, doesnt even properly load when loading site

seika.one
Germany
About 1 hour using the app
August 5, 2024

Attempted to install and use Volume Discount, but kept coming up with non logical errors saying quantities should be unique, which they clearly were. Frustrating and waste of time. Deinstalled and gave up.

Bradshaw Australia
Australia
10 minutes using the app
ProfitKoala replied August 12, 2024

Hello,

I'm Tomas, co-founder of Koala Bundles application on Shopify.

Your feedback is very valuable to us. We were wondering if we could schedule a short call to discuss your case and find a solution for you. Our engineers will be more than happy to help with any other questions you may have. We have also contacted you via email.

We sincerely apologize for the inconvenience, and I look forward to hearing from you.

July 19, 2025

Wouldn’t recommend it. Too many bugs and limited customization options

Névie
Canada
4 days using the app
ProfitKoala replied August 20, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Bundles team

July 5, 2025

really bad app, bundle takes time to show up

Revivroot
Canada
19 minutes using the app
ProfitKoala replied August 20, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Bundles team