
Koala Bundles Volume Discounts
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales through effective product bundling and upsell features. They appreciate its user-friendly interface, customizable options, and visually appealing offers. The app is noted for its reliable performance and seamless integration that maintains store speed. Support is consistently praised for being responsive and efficient, enhancing the shopping experience and simplifying sales enhancements.
Refine
-
By rating
Useful and it helps to make the store look proper, I want to mention their customer support that helps you step by step on any action you want to do, and I want to thank Gyte especially.
The app itself works flawlessly and is technically solid. Setup was straightforward and the bundles are displayed correctly in the shop.
However, we find the pricing model to be unfair. The monthly fee is based on the total revenue generated through the app — regardless of whether an actual upsell occurred. Even single-item orders, which would have happened without the app, count toward the pricing tier. This quickly bumps you into one of the highest pricing levels, even if the app didn’t contribute much value in those cases.
In our opinion, the pricing should be based on actual upsells — meaning from the second item onward, where the app likely had a real impact.
Technically impressive, but the pricing logic just doesn’t make sense for smaller merchants.
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Bundles team
Koala is the best and most user friendly bundle app I tryed. While it's missing some basic quality of life features like moving the tiers order around the quality support makes up for it, quickly opening feature requests and solving other problems one has quickly.
For example I had a problem with the bundles taking time to load and Max from support swiftly solved my issue making the bundles load instantly.
Really great app. I saw an instant increase in revenue. The support is also super helpful.
Great app that allows bulk discount to a single product variation store-wide. Saves a lot of time and has a feature that many apps are missing.
Shout-out to Max for supporting me and answering my questions quickly!
Max is very helpful. The app has a good design. It's easy to use. What I didn't like was that the first item in the product package is included in the upsell.
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Bundles team
Max was both super helpful and patient and helped me to understand exactly how to set up my discounts. Thank you so much Max :)
The support is the best thing on this app. I needed some help a couple of times and they were so precise and helpful. Special shoutout to Louie, he was fast and so efficient! :) I recommend this app so much, its beautiful and works perfect!
As a novice POD store owner I had some questions about how to set up a volume discount. The support from Koala was very prompt and they provided the solution/s I was seeking. 5 out of 5 in my book,
John Pettit
Great team and great app! Louie has been so helpful in getting an small issue fixed timely. We have seen a 17% increase in aov in just 7 days using the app for upsells!