Reviews (1,313)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with professional-quality videos. It features a user-friendly interface, customizable templates for various industries, AI tools, and a vast media library. Users appreciate the easy integration of text and logos and the ability to export videos in multiple formats. The app is noted for its reliable performance and quick video creation, with customer support described as responsive and helpful.

Edited June 10, 2020

I really like this. I have been using Vlog star .I love this for my items. Thank you, this is great

TheJerseyHighwayConnection
United States
About 2 hours using the app
April 5, 2023

Having problems, I can't publish videos without music and the selection of music is a limited list of generic cheesy music. I have managed to publish 2 videos with success but any new videos I create are not Publishing, just sitting in draft folder - when I click on Publish, nothing happens.

Satin & Sox
United Kingdom
3 days using the app
October 18, 2020

I do love the idea and ease of it and having a blast making them, but it says there are thousands of templates but i only see about 12... what am I missing?

nicolettemayer.com
United States
About 2 hours using the app
Promo.com replied October 19, 2020

Hey there!

We have over 30 templates on our free app on Shopify, make sure you're not filtering some out and to browse all the templates on each category.
If you're looking for thousands of templates, that could be found on Promo.com, our full-blown video editor.
If you need any help, please contact our support team and we'll swift right in - support@promo.com

Team Promo

August 12, 2022

I have just started using Promo and I'm already excited. I'm glad I found a app like that. Good job! It's very easy to make the video.

mikanjomi
United States
About 2 hours using the app
June 24, 2020

Just created and published my first video. Very impressed with how easy Promo.com was to use and the finished video looks very professional!

Artisan Boutique
New Zealand
About 1 hour using the app
Promo.com replied June 28, 2020

So good to hear, thanks for the review!
Go make great videos!

Team Promo

Edited August 7, 2020

Am find it annoying that i am submitting my reviews about the same question again and again
Used app to promote sales offer, would be good if we had more choice of video templates, also found it did not work well when using iPhone to make edits

kojeecoffee
United Kingdom
About 21 hours using the app
Promo.com replied August 9, 2020

Thanks for the review! we're constantly working on adding new features and content to our app, stay tuned!

Team Promo

June 30, 2020

Good for making simple and to the point videos, easy to use and a good variety for starting out I'd recommend it to anyone

The Sawmill Shop
United States
About 1 hour using the app
October 29, 2020

I really like the simplicity of just adding my product to the tool and you guys have the ideal selection of word choice. Thank you so much for this app

Catherine's Scandal
United States
About 1 hour using the app
June 8, 2020

Me gusta esta aplicación, casi lo hace todo sola. Desde la creación del vídeo hasta colocarlo en mi página web y publicitarlo en las redes sociales. Muy muy útil, se la recomiendo a todos. Gracias equipo desarrollador buen trabajo

Alicetheluxe
Spain
About 1 hour using the app
Promo.com replied June 9, 2020

un placer, realmente me alegra que te haya gustado la aplicación. ¡sigue haciendo videos geniales!

Translated Review:
I like this app, it almost does it all by itself. From the creation of the video to placing it on my website and advertising it on social networks. Very very useful, I recommend it to everyone. Thanks developer team good job

December 19, 2020

Excelente para empezar a publicar tu marca y productos. Sigan mejorando., para hacer de esta aplicación una donde todos los Gerentes de Tiendas en Shopify , conectarían al hacer sus tiendas.

Miracleshoes
United States
About 14 hours using the app