Reviews (1,313)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with professional-quality videos. It features a user-friendly interface, customizable templates for various industries, AI tools, and a vast media library. Users appreciate the easy integration of text and logos and the ability to export videos in multiple formats. The app is noted for its reliable performance and quick video creation, with customer support described as responsive and helpful.

July 27, 2020

I just created my 1st video and posted it to Instagram and Facebook. It cut off part of the video so, I have to learn how to resize it but for now, it's better than nothing. Overall, it was easier than I expected.

Tobbs
United States
35 minutes using the app
Promo.com replied August 9, 2020

Hey there,
Let us help you...our product team will contact you to better understand the issue you encountered, maybe we can help!
Thanks,

Team Promo

June 15, 2020

IT was impossible to edit the media after it was uploaded. Love the idea and simplicity, but no edit function, no good.

Offerings Gallery
United States
31 minutes using the app
Promo.com replied June 16, 2020

Hi there, our support team will contact you shortly, we believe we'll solve it for you :)
Thanks,
Team Promo

December 16, 2020

I can't find and easy way to download it and use it for my brand. Also it was difficult to make the video on my mobile as I couldn't see the whole screen while I was editing.

clicjewels
Greece
31 minutes using the app
Promo.com replied December 16, 2020

Hi there,

So sorry to hear that this is your impression from the app,
Unfortunately, we do not support video download, and also, as a desktop app, mobile is not supported as well.
Would love you to try it out again from your desktop.

All the best,
Team Promo

November 18, 2020

Very easy to use and publish within minutes after uploading my photos! Still trying to figure out how to change a few features but overall really impressed so far!

Beyond The Grill
United States
13 minutes using the app
December 3, 2020

So you think your getting a wow video about you and your product... until you publish and half the facebook post is all about them giving it away and where to get your video. Totally steals away all thunder...makes you look weak and unable to get a video. Avoid this product.

TheFUN® Mall™
United States
19 minutes using the app
Promo.com replied December 4, 2020

Hey there,
Sorry about that, that doesn't seem to be expected. A member of our support team will contact you shortly.
Thanks,

Team Promo

June 10, 2022

It's quite easy to use! And the videos look good! If you are looking for a quick way to make simple videos for store products, I would recommend it.

ChewChew!中文
Canada
November 27, 2024

Franche Mineral Cosmetics and Chiral Skin Care
Australia
Over 2 years using the app
December 1, 2024

Brilliance & Bliss
United States
21 days using the app
October 13, 2024

PopCove
Spain
2 months using the app
November 9, 2024

Electronics juvarra
Egypt
21 days using the app