Reviews (1,297)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and engaging marketing videos, praising its user-friendly interface suitable for beginners. They appreciate the quick video production using AI tools and customizable options, finding it especially effective for social media marketing. The app offers a vast media library and easy logo integration, with both free and paid plans to suit different budgets. Customer service is also highlighted as supportive, enhancing the user experience and contributing to improved branding and sales.

Edited August 22, 2022

TOP pratica veloce e immediata, app fantastica la consiglio a tutti. le impostazioni sono immediate ben fatte, peccato per la condivisione che non consente di salvare il video e credo che se non ti abboni non puoi caricare il video in modo pulito.

MarcoScaliCreativeArt
United States
5 months using the app
June 29, 2020

There are not as many customization options as I would have thought there would be, but for a FREE app, this just helped me promote an item for free by creating a short and captivating video ad. I will be using this so much!

SleepPlex
United States
5 months using the app
Edited June 28, 2023

UPDATE:
Correct, but it has not worked for me in some time so I went to your site to check there and see other added features. I had been keeping an eye out for some time, as I really love the software. You team has offered me a discount but still a bit steep. But in all fairness the basic videos are free for Shopify users. For that I can raise my review a bit.
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This app gets more expensive every year. I like them enough that I would have gotten and kept a subscription if it costed way less, but guess smaller businesses are not their demographic. Not a bad app just way too expensive .

The Pink Controller
United States
5 months using the app
Promo.com replied June 27, 2023

Dear The Pink Controller,

The Promo.com app on Shopify App Store is 100% free and has been 100% free from the day it was launched. As a Shopify merchant you can use it completely free of charge and as many times you want, using all its features and utilizing all of its templates.

We'd really appreciate if you could amend your review to reflect the right state of the app.

Many thanks,
The Promo Team

January 7, 2021

Me parece muy util y fácil de usar para generar contenido rápido, buenas plantillas y música para nuestro negocio.

Stockholm Co.
Mexico
5 months using the app
December 31, 2020

Really easy to use, set up a video ad in about an hour. Would like to see more templates but I do like it.

Huggabum
United Kingdom
5 months using the app
Edited June 7, 2020

great app easy to use, in less than 5 minutes you will be up and running
I have published several videos in less than 5 minutes
very easy to use

Bikibeautybeach
United States
5 months using the app
Promo.com replied July 22, 2020

Really happy you liked it? What will make it a 5 star app?

February 12, 2021

need better music section but works great. Also changing the font color for the first slide was not able to change.

CrispyFreshClothing
United States
5 months using the app
December 10, 2020

Easy to use. But would be better to have a better choice with the pictures from the shop. yyyyyyyyyyy

Accessoires4You
Germany
4 months using the app
Promo.com replied December 10, 2020

Hi there,
Thanks for the review!

You can choose the images from your store easily.
On the Media tab, hover the image you'd like to replace, and hit 'replace'. That will give you the option to choose from all your product images, upload from external resources, or use our free creative library.
For any further assistance, please contact us at support@promo.com.

Thanks!
Team Promo

June 2, 2020

I personnaly recommand this app; it is very easy to use and the effects are remarkables. Thanks guys.

JAMES & JACOB
France
4 months using the app
Promo.com replied June 2, 2020

Thanks, what can we do to make it a 5-star review?

Team Promo

March 24, 2021

Its easy to use and you can get a great video done very easily. My only complaint? I can't seem to place this video anywhere in Shopify except in the Product catalog media whereas I would love to be able to put it on the Home page but I can't without a URL which with the FREE version of Promo.com I can't access the actual file for down load.

The Canadian Birch Company
Canada
4 months using the app