Reviews (1,313)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with professional-quality videos. It features a user-friendly interface, customizable templates for various industries, AI tools, and a vast media library. Users appreciate the easy integration of text and logos and the ability to export videos in multiple formats. The app is noted for its reliable performance and quick video creation, with customer support described as responsive and helpful.

November 14, 2020

Very easy and helpful tool to enhance product listing. Still learning for more features. thanks and well done

SYF2000
Canada
About 3 years using the app
May 10, 2024

this app is so good holy

Dostupan
Australia
6 months using the app
June 7, 2020

Great app................... Would love to thank you guys. I m gonna make great vids with it . Thanks

Afro Factory
United States
About 3 years using the app
Edited August 25, 2021

Promo is a very easy app to use, so I definitely give it a thumbs up for having virtually no learning curve. The reason for my 3 star rating however is that there are severe limitations to its functions. Here's my take:
-- the character limit is too short
-- does not allow user to add more text lines -- does not allow user to change text location or text size
-- does not allow user to add more photos to feature more products (most of the templates only allow 2 or 3 photos - why so few?)
-- does not allow resizing of video
-- does not allow download of video (a dealbreaker for me because I couldn't get my Instagram to connect to this app, so the only way for me to post it is if I can download the video and then manually post it)
-- does not support posting to Pinterest
-- very limited selection of templates ------------ Overall, I think the developers have a good idea here. The templates have a polished feel and the paired music is good. It makes content creation relatively painless from existing photos in your Shopify store. I hope they will make more improvements to allow users a greater degree of flexibility in editing text, adding text, resizing and downloading video, and making longer videos to feature more products.

Aloriam
United States
Almost 3 years using the app
Promo.com replied August 29, 2021

Hi Aloriam,
Thank you for this detailed review. Reviews like these are exactly what helps us make Promo better!
Our Shopify app was created with simplicity and speed in mind, to help Shopify store owners quickly and effortlessly create as many videos they need. While we are constantly improving our app, we try to keep it simple and straightforward.
For users who require the advanced features and options you mentioned, we offer a fully-featured video maker at https://promo.com, with everything on our Shopify app and much, much more.
We are looking into the Instagram issue you mentioned - thank you for reporting it!
Team Promo

November 19, 2020

I used this app to make some videos for advertising. This app is simple and easy to use. So right now, I'm waiting for the update version to see what's new on this app. I really like it.

BluePaco
United States
Almost 3 years using the app
Promo.com replied November 20, 2020

Glad you liked it! Good luck with your business!

Team Promo

December 8, 2020

Good! Very easy and practical and fast. Took less than a minute to complete a product video, good app!

samuelsylf
Finland
Almost 3 years using the app
June 26, 2020

very nice excellent , nice nice nine

SurviveMarketing
Philippines
Almost 3 years using the app
Promo.com replied June 28, 2020

Thanks! glad you liked it! now go make great videos.

Team Promo

December 21, 2020

I USED THIS APP TO PROMOTE PRODUCT ON SOCIAL MEDIA AND IT WORKED VERY WELL. I WISH PINTEREST WAS INLCUDED THOUGH

Mens Formal Essentials
Canada
Almost 3 years using the app
June 8, 2020

Easy and perfect! I used this app while sitting at work and created it in less than 15 minutes. Can't wait to do another

NsatiablesbyNneka
United States
Almost 3 years using the app
Promo.com replied June 8, 2020

Great to hear! thank you for sharing.
Keep making great videos!

Team Promo

Edited August 17, 2020

So far has been really easy to implement. I just started using the app but it has really helped with creative ads.

MainelySweetz Creations
United States
Almost 3 years using the app