Fuzzy Newsletters , 34 reviews
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Great app. It works exactly as described. Easy to use. Excellent customer service, fast response and great communication.
The App gave me a test email that looked just like my store, very nice but i think maybe a short free trial would be nice to be able to get feedback from customers.
I have adjusted my feedback because the App designer reached out and was very kind. Possibly make the small print clearer that its free to down load but not free to use for a trial run. Other than that excellent.
Thanks for providing us with feedback about your app experience.
We understand it can be frustrating to see the need to pay just before sending (especially when you have put time and effort into tweaking the newsletter design).
We are reviewing the user experience and pricing information in the app to try and resolve this going forward. We are also looking into ways we can provide more flexibility in pricing for customers (eg offering a free trial, money-back if no one clicks a link on your newsletters etc.)
At the moment, our free plan only allows you to design and create newsletters. This allows you to see what the newsletter will look like before you decide to send.
The main reason we need to charge to send out is to cover the costs. That is, we use a higher quality email service to send your emails as well as connect with third-party services (like Litmus) to check and ensure newsletters work across devices. We have designed our pricing packages based on the feedback of our community, so if you have further suggestions we are happy to hear them out and incorporate the feedback into the product.
Cheers
Adam
This app is awful. It isn't compatible with use on a mobile device. I couldn't even click "next" from any of my four web browsers on my phone to proceed to create a newsletter.
Not only that, it's advertised as having a free plan available. Have fun wasting hours of your time creating a newsletter that even looks kind of aesthetically pleasing, only to click "send" and be told that you have to pay monthly.
There is no free plan.
Hi Mackenzie,
Thanks again for the feedback. In response, we've made a number of changes to improve functionality, including:
1. Redesign large parts of the mobile experience to fix a number of the issues and make editing easier.
2. Free plans now allow you to download and send the newsletter for free via any email platform of your choice (including MailChimp, Gmail etc).
3. Pricing now starts from as low as $3 / month (if you want us to send newsletters for you). If you want to send the newsletters yourself, it's free!
We've also added a number of other features like more customization options, automatic importing of logos and details from your Shopify store.
I'm not sure if this will change your mind but thought I'd share some of the progress made with the app.
Thanks,
Adam
The only thing the app doesn't have is the possibility to import an email list.
Thanks for the review. Our app currently uses your customer and mailing list stored in Shopify. We don't actively store or let you import your customers into the app. That said, Shopify allows you to import customers from other systems. Once you do that, you can start sending them newsletters.
If you'd like to hear more about this, feel free to get in touch with us over LiveChat and we can step you through it.
All the best,
Adam