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Nick went above and beyond to help us troubleshoot our proof email deliverability. He walked us through the process of updating our DNS so that our proof notification emails sent via our custom "from address" would pass SPF/DKIM and DMARC and not be missed in our customer spam folders.
Very impressed with this apps capabilities and support. Highly recommend for any artist or digital fulfillment shop!
Awesome and very useful app for our business model. The developper was very, VERY responsive and helpful and that means gold when choosing an app. If you need one, get this one, you won't be disappointed :)
If you need to send the proofs to your customers, look no further. The best app you can get! Very easy set up, really nice work flow including automated email notifications (with your branding) for you and your customers. The customers are sent to your website where they can approve their previews plus you can upsell your digital product as well. Amazing and quick customer support - I needed to change watermark for my previews and Nick got it done literally within few minutes. Can't recommend it enough, thank you!
Excellent App and even better support. You can request features to be added or removed just by contacting them, this has to be the best app I've ever used for that reason alone. 6/5 stars for me and my team. Couldn't recommend it enough!
Started using the Proofer app in a fairly complex workflow on a new store. I am delighted to report it waaay exceeds my expectations, does much more than I expected AND is rock solid into the bargain. Nick's support is easily head and shoulders above ANYTHING i have ever experienced in 8 years of running Shopify and Woocommerce stores. We'll definitely be using this app on every store we roll out from now on. I'm a fan for life!
This app is great. Period. 1) It streamlines your workflow to include proof control on your order page, as well as alerts. Huge time/headache saver. 2) Provides a customizable template to match your branding, which obviously is indespensible. 3) Provides the seamless interface to your customer, making you look like the professional you are. 4) Pricing options are great... starts at free then ramps up as your store gets more customers (aka gets sales). Will be sticking with this app as it gives me exactly what I need, making it easier and look more professional. Thanks Proofer!
I have never reviewed an app on Shopify and we have used many. This app is amazing & support is fast and helpful. Prior to using Proofer we were sending emails for every proof and many of them were getting lost in inboxes. This app has saved us more time than any other app. Highly highly recommend.
This app has made our whole design process much more streamlined! Instead of flipping back and forth between Email and Shopify, everything can be found in one place. The interface is very user-friendly and the messages that our customers receive look very polished and professional. As an added bonus, the app makes our order history much easier to understand and track-down for customer service inquiries. All around, a wonderful addition to our Shopify experience.
On top of all that, their customer service has been really responsive and accommodating. Thanks, Nick!
LOVE THIS APP! This app saved our business! Does the job of 3 customer support employees! It's amazing, and their chat service is outstanding! THANK YOU!