Good looking analytics
We are providing you a clean and simple interface with easy to understand analytics. Understand your users and how to improve your store.
Replay visitors sessions
This is simply the best way to see a visitors journey throughout your store. You can replay their sessions and see exactly what they did.
Page heatmaps tracking
Test out pages on your store and understand which parts are the most used by a collection of users on your store.
About Punch Metrics
Analyze and understand your users behaviour.
We built an all-in-one solution to easily track your store's visitors and replay sessions to analyze user behaviour.
You won't need anymore many tools to track and analyze your store's visitors, but you will find everything in one simple and powerful app: Punch Metrics.
Just install the app and you are ready to explore your users's journey!
No tracking code to embed!
Good & good looking analytics
Have you ever felt like you have too much information in front of you and don't know what it means? We are providing you a clean and simple interface with easy to understand analytics.
Understand your users
Understanding your users is key to learning how to improve your store. Check each visitors path and what they are doing on your site without intruding they're privacy.
Realtime visitor analytics
Curious to see realtime data? You can check and how many users are online, which devices are the most popular and what pages are most accessed.
Record & replay visitors sessions
This is simply the best way to see a visitors journey throughout your store. What they click, where they're going and what they like and do not understand. You can easily replay their sessions and see exactly what they did.
Heatmaps is a very easy to use feature to test out pages on your store and understand which parts are the most used by a collection of users on your store.
Alternative to smartlook, hotjar, google analytics
Pricing 2-day free trial
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Distilled Bath & Body
I received an email notifying me that the system has been highly taxed by the increase in downloads, and as shop owners, we all get that that makes sense. I was able to go on and download this today and the data available looks truly exciting! I'm thrilled to get started with this data. Thanks for your quick, helpful follow-up! I just installed this app as it was a suggested app by Shopify, but I got the same result as the other user who gave a low review. Can you help me? I want to love it and hope to get to change my review after it gets fixed. This is what it told me: Please edit the "app/config/config.php" file and make sure your database connection details are correct!
Dear Merchant, we apologize for the service interruption, but we are constantly upgrading our infrastructure to manage all the incoming traffic to our servers. If you encounter some downtime please be patient and retry to install the app, or write us an email and we will be happy to help. I hope you understand and update your review. Many thanks.
The connection to the database failed ! Please edit the "app/config/config.php" file and make sure your database connection details are correct! why i cant even install it ?
--- UPDATE ---
Dear Merchant, we updated our infrastructure and now everything work as expected. If you need any help feel free to write an email and sorry for this service interruption.
Dear Merchant, Since we get featured on the Shopify App Store we are experiencing a huge load on our servers, so we are working hard to fix everything. If you encounter any problem, please retry to install the app or contact us and we will happy to answer you. We apologize for the inconvenience.