Reviews (119)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency, particularly in managing earnings and payouts for vendors. It automates processes like shipping and features vendor portals, automatic payment splitting, and supports both B2C and B2B models. Merchants appreciate its ease of use, reliability, and exceptional customer support. Continuous updates and new features based on merchant feedback are also noted.

March 13, 2026

This is by far the best Multi-Vendor app I have worked with. The team is always attentive to my questions and have helped me multiple times with configuration of my store and vendor functions. They just helped me with barcode label printing for my vendors to be able to print their own labels which saves so much time and effort for us. Functionality has been top notch for my needs and they are constantly improving and adding more features all the time. Customer Service is awesome! Thank you to Martin, Vivi, and Max!

Smartivities Showcase
United States
Over 1 year using the app
March 23, 2026

This app has helped us grow and streamline our workflow for all the products we list for our Vendors. Easy to setup and use and the customer service is second to none. Thank you so much to the team for constantly improving the app also!

Sonic Sound FX
Australia
10 months using the app
February 13, 2026

I have mixed feelings about this app.
Whilst ultimately it does what I need, it appears to be buggy and not especially intuitive. My experience with support has been mixed with always excellent speed of response, communication and service from Martin, but rather dismissive from another staff member when requesting help for an ongoing issue which went on for months. This problem should have been very easily fixed but it took a ridiculous amount of messages over a long period of time for anyone to see what the very simple mistake was.
New features are being rolled out but in my opinion, the current features could be better. I'd like to try the automatic payments or subscription service but at a higher price tier and doubts about how easy this is to navigate has put me off. I would also like a subscription based on 3 or 6 months and this isnt currently offered so it wouldnt be suitable anyway.
Ultimately even though I've spent a lot of time on support, the price is good and it saves me a lot of time organising earnings for my vendors.

Wild Venus
United Kingdom
7 months using the app
February 16, 2026

We recently rolled out Puppet Vendor across both our B2C and B2B stores and it’s been a huge upgrade! Having everything centralized in a single dashboard eliminated a lot of the manual processes we used to juggle with spreadsheets and CSV exports. I even reached out to support with a few improvement ideas after using it, and they shipped the changes within 24–48 hours. That level of responsiveness is honestly rare!! It feels like they actually listen and build with their customers, not just for them.The pricing is more than fair for what it replaces. Support has been fast and genuinely helpful whenever we’ve had questions. Highly highly recommended!

Upside Wholesale
Canada
26 days using the app
February 13, 2026

Just installed Puppet Vendor for both our B2C and B2B store and the value is incredible! It has everything we need in one portal and replaces a lot of manual work we were doing before (endless excel/csv reports, lots of tracking,etc.). Super affordable. Their team (Martin) is extremely helpful.
Big props. Big 5 stars. . And I’m not on their team, just a genuinely happy customer.

Upside Drinks
Canada
4 days using the app
March 24, 2026

Martin, Vivi and the team at Puppet Vendors have been amazing. Incredible support for a world class product. Would highly recommend.

merchmarket.xyz
New Zealand
3 months using the app
December 11, 2025

We were finding a solution to our multi-vendor consignment business model and after extensive searching, locally and internationally, we found puppet vendor and it was amazing. The functionalities and capabilities regarding multi-vendor solutions given by PV are very exhaustive, ready to be utilize in almost any scenario.

But the real value lies in their customer service, both pre and post sale services. They have been very helpful regardless of the issue and most importantly, they listen to the customers' feedback and actually add functionalities on their application just, tailoring to our specific needs (the added functions are also globally and permanently available afterwards).

If you are looking for solutions in managing multi-vendor (and) consignment model, this is probably THE one for you!

Special shoutout to Mr.Kriang in helping us immensely!

All Kinds
Thailand
2 months using the app
December 6, 2025

This app is wonderful. If you run a site that has multiple vendors this is the app for you. It has personalized vendor portals where they can upload their own product and set prices and descriptions. It syncs amazing with shopify and is an asset to our business.

The Crafty Corner
United States
3 months using the app
January 27, 2026

We're gradually switching our sellers to another app. It's very complicated; we can't understand what changes the sellers have made to the products. Reaching customer service is also quite difficult. This is a marketplace app, but they haven't thought about these details.

nowshopfun
Türkiye
11 months using the app
Panther Commerce replied January 27, 2026

Thank you for your review.

I can verify that all support requests from your store were responded to, including the most recent message, which received a human response within 2 hours, despite being outside our standard business hours. These responses were also read.

In addition, our team previously built custom functionality specifically for your store to help track seller product changes, which you confirmed was working well after delivery.

While we do our best to support merchants and occasionally build custom solutions, PuppetVendors may not be the right fit for businesses expecting ongoing free custom development and leaving a negative review whenever a feature isn't available.

We appreciate the time you spent using the app and wish you success with your future setup.

February 13, 2026

WE are new with Puppet Vendors but they have given us great customer service! Any questions that I have, they are quick to respond and help work through any problems (totally created by me) I have encountered.

Uptown Collective
United States
28 days using the app