Multi Vendor ‑ Puppet Vendors

We run a multi-vendor setup and PuppetVendors has handled it without drama. Vendor onboarding is quick, the payout and commission splits are accurate, and our vendors can see their own orders and earnings without us fielding constant emails. The support team is the standout, quick replies, and they actually fix things instead of sending you a help doc. Easy recommendation if you're managing more than a couple of vendors.

I migrated my digital preset business to Shopify after nine years on WooCommerce, and PuppetVendors handles revenue splits for my 20+ collaborators. That's the part I was most nervous about getting wrong.

The app does what it says. But the reason I'm writing this is the support.

Every time I asked for something in the chat, they got on it immediately. When they weren't online, I'd come back the next morning and it would already be done. And every single issue they told me they'd fix, they fixed. No chasing, no following up three times, no being handed between people.

That's rare, and during a migration where a hundred things are moving at once, it's worth a lot.

Commission calculations have been accurate, the payout export gives me exactly what I need to pay people each week, and setup was straightforward.

Highly recommend.

Puppet Vendor provides about 95% of the services our team was looking for in a Vendor platform, which is far and away the best we've seen of what is available in the market. The Puppet Vendor team and support staff have been incredibly responsive and helpful with any questions or bugs we come across, and are quick to address them.

Puppet Vendors is a great partner for managing our vendors and building a robust platform for paying them. The support team has been nothing but helpful and has worked with us to ensure that our portal is up and running smoothly. I highly recommend using Puppet Vendors if your store has multiple vendors.

Martin and team are fantastic to work with. The support when issues arise is responsive and effective. The platform is well designed and they continue to ship new functionality at a steady pace. Highly recommend PuppetVendors if you're looking to launch a multi-vendor marketplace!

We’ve been using Puppet Vendors as the foundation for managing our multi-vendor retail and online marketplace, and it has had a genuinely positive impact on how we operate.

What has stood out most is the level of support and collaboration from Martin and the team. Our business model is quite specific, operating as a collective retail space, and they have taken the time to understand our use case and actively build improvements around it. Several of the features we now rely on have come directly from conversations and feedback, which has made the platform feel like a true partnership rather than just a tool.

Puppet Vendors has brought much-needed clarity to our reporting, vendor management, and payouts, replacing what was previously a patchwork of systems. Our vendors now have far better visibility over their sales and earnings, and our internal workflows are significantly more streamlined. We’ve taken hours off our end of month processes.

The platform continues to evolve in really practical ways, and it’s clear the team is building with real-world retail and consignment environments in mind. There’s a strong sense of momentum behind it, and we can see it having the potential to become the leading solution for collective stores like ours.

Overall, it’s been a very positive experience, both in terms of the platform itself and the team behind it.

The team really went the extra mile with our edge cases, which for us involved some pretty complex shipping rules. Highly recommend if you're running a multi-vendor store with real complexity. Game change for us moving from Magento to Shopify.

Excellent app with outstanding customer support!

The support team is incredibly responsive, knowledgeable, and always willing to help whenever we have a question or need assistance.

The dashboard is clean, well-organized, and very easy to navigate. Managing customers, their access, and their purchased models is intuitive and straightforward, making day-to-day administration effortless.

Overall, it's a reliable app that has made selling and managing digital products much easier for our business. Highly recommended!

Puppet Vendors has made managing our multi-vendor shop so much easier and keeps our sales tracking perfectly organized. The customer support team is also incredible and always responds quickly whenever we have a question!