Reviews (136)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its vendor management and consignment features, including automated payment splitting, real-time sales reports, and inventory tracking. They value the user-friendly dashboards, customizable sales attribution, and flexible commission structures. The responsive customer support is frequently praised for quick and effective assistance. Regular updates contribute to its reliability and ease of integration, enhancing operational efficiency and transparency.

September 27, 2024

Our business has several specificities. We are a private marketplace, whose sellers are individuals and not properly established commercial stores. This presents us with several challenges from a software point of view that meets the demands of our business model. The customization possibilities offered by Puppet Vendors have made this tool unique in the market and have been fundamental to our ...

BossaNossaCasa
Brazil
5 months using the app
August 23, 2024

Joel and Martin from Puppet Vendors are very wonderful to work with. I have been working with them for over three years now and they never fail to provide excellent customer service and fair resolutions. They strive to make their customers happy and are good people with a good knowledge of a multi vendor platform.

Having looked for many years, finding an inventory management system that provides ...

Burlington Handmade House
Canada
Over 1 year using the app
October 18, 2024

I recently switched to Puppet Vendors from another system. So far, I am LOVING this system. It is so much more "in-tune" with how the Shopify backend functions. Any feedback submitted has been greatly accepted by the Puppet Vendors teams, and support is top notch.

MADE
United States
About 2 months using the app
September 23, 2024

The most helpful customer support. Very timely. Martin especially has done a wonderful job. His team is constantly developing new features. The product itself is a masterpiece in the making. Don't be afraid to ask questions and really get to know the software. It is very powerful

Airman's Exchange
United States
7 months using the app
October 1, 2024

The support team is very helpful to resolve issues for us. When there is delay in fix, they refunded for the period. Martin is a very helpful making improvement of their app and system. He actively seek customer feedback for product improvement. Definitely recommend it.

Celebraez
Japan
5 months using the app
September 18, 2024

Puppet Vendor has been a great transition for our store! Not only is it easy to setup but their customer service team is so helpful when you have questions. Understanding PayPal and Stripe's platforms are the most complicated part of the process but Puppet Vendor's platform makes it easy to integrate and payout our brand partners. We love that the brands can also have real time visibility into ...

HerStory Gallery
United States
About 1 month using the app
July 11, 2024

Our business works with artisans and small business owners who sell their products via consignment through our store. Currently, we only operate a physical retail store (webshop is down the line) and I was thrilled when I came across Puppet Vendors as it seemed to be a perfect solution to our "how do we manage consignment vendors with Shopify" problem. This app, while still new and working out a ...

MESO Makers Market
United States
About 2 months using the app
Edited August 23, 2024

The issue has been resolved. My experience with Puppet Vendor's multi-vendor marketplace service has been mixed. Initially, the platform was invaluable as we expanded our business and onboarded more vendors. It streamlined our operations, and their customer service was responsive and helpful.

However, over the past three weeks, we have faced serious issues. The system has been running very slow, ...

Gadcet UK
United Kingdom
About 1 year using the app
Panther Commerce replied July 11, 2024

Hi,

UPDATE: The issue is now resolved. It was a user error where by the user uploaded logo size that was significantly larger than the dimension suggested by Puppet Vendors ...

August 29, 2024

initially we have some issues with the App. so i contact the support and they help us every way to fix the issues. overall support is excellent and i will recommend to go with email. overall good experience.

Coffeeteca.eu
Belgium
24 days using the app
August 5, 2024

Martin is the best. Always able to answer my questions and the platform works great to pay out my vendors.

HORSEPOWER
United States
3 months using the app