Puppet Vendors , 103 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and comprehensive features that simplify vendor management and inventory tracking. They appreciate its financial capabilities, including commission calculations and payouts. The app is praised for its reliability, continuous enhancements, and responsive customer support. It offers transparent analytics, customizable reports, and adapts to specific needs, all at a reasonable price.

April 11, 2022

This is a hidden gem of an app. I'm using it to build a marketplace. It's simple to use, packed with all the core features that you need to manage multiple vendors and the support team are great at listening to requests and continuously improving the app. I cannot recommend this app and the team enough.

Triplace
United Kingdom
11 months using the app
June 30, 2021

We've been using Puppet Vendors for a year and it's streamlined a lot of our reporting. Kriang is very open to improvements and updates - and works hard to incorporate constructive feedback to make the app work even better. It's been the best consignment software we've used so far and we are really pleased with it as a shop owner. Our vendors are extremely pleased as well.

Salt & Honey Market
United States
11 months using the app
January 30, 2023

Working with this team has been such a dream in comparison to others. They are quick to respond, help find solutions or bring up suggestions to their dev team to work on adding in. It's super easy to navigate for vendors too if you are wanting to have vendors able to manage their own stock. So many of our artisans have found it quick and easy to learn and I have yet to get any questions regarding navigation from any of them.
Sending in suggestions is easy to do, and you can even get a look at what's already being worked on so you know if you even need to submit an idea or if it's already on the way. Even if some features you may want are currently missing, they are most likely on the way and the ease of use and quick help is way more than worth the wait for them.
With lots of features that the team is currently working on adding the app is only going to get better and easier to use!

HandmadeSask
Canada
11 months using the app
December 15, 2022

The app is simple to manage and the support is amazing. I recently needed a very important feature to help my cash flow and they promptly worked on a solution for me. In almost a year working with the app, I have always been supported and had the answers I needed. Really recommend it.

The Preloved Shop
Panama
11 months using the app
June 2, 2022

Absolutely fantastic app! If you're looking to manage multiple vendors on your site this is easily the best option to go with, also allows you to move away from other marketplace apps while having one of the best app support teams I've come across! Reach out to customersupport@augcbd.com if you have any questions about our experience with them

AUGCBD
United States
9 months using the app
January 17, 2022

Great app. Replaced our old vendor app and it's a million times better. The team is also very attentive and helpful when problems arise. Thank you!

Defining
United States
9 months using the app
July 13, 2021

Great app, it works perfectly. Kriang is very helpful he answer our questions promptly. I highly recommend it.

Inamaya
France
8 months using the app
Edited February 24, 2021

I really like the PuppetVendors app, customer support is very friendly and active. I'm Excited for when the integrated vendor payout option is released!

The DIY Collective
Canada
8 months using the app
November 26, 2020

Absolutely love this app and is perfect for our business. The customer support from Kriang and his team is outstanding and they are always happy to help or take on suggestions.

The Lens Collective
Australia
8 months using the app
August 8, 2020

I have absolutely nothing bad to say about this program. Yes, it is a newer program, BUT, I've tried the others, and they are so difficult to use...They had too many features that weren't necessary, and this program just works! I had a ton of questions, but they made me a custom screen shot video, and answered them all. I felt so good about it, that I upgraded to the enterprise level while doing a live design meeting with their support. Speaking of support, you won't find much better support. They were even willing to reschedule a few times because my daughter fell ill, and worked around my schedule. They stayed up until almost 1:00 a.m. their time, and helped me through getting everything started! Thank you so much! I will come back and edit this once I have used it more, but so far, so good. Looking forward to the new and upcoming features!!!

MSC Fundraising
United States
8 months using the app