Puppet Vendors , 103 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and comprehensive features that simplify vendor management and inventory tracking. They appreciate its financial capabilities, including commission calculations and payouts. The app is praised for its reliability, continuous enhancements, and responsive customer support. It offers transparent analytics, customizable reports, and adapts to specific needs, all at a reasonable price.

June 22, 2021

I searched high and low for an app like Puppet Vendors' Multi Vendor Reporting. I was ecstatic to have discovered it! And the support team is THE BEST. It is so refreshing to feel like you have an actual partner helping you work towards your goals.

CMWLDirect
United States
3 months using the app
Edited April 18, 2021

Believe it or not, this review is almost the second I ever write in my life. Simply, 5 stars doesn't make any sense. If there are 1000 stars, I would like to give them 1000. When I choose an app from Shopify, I try to find out where the app was created, who made it, how often it updates, and even company information etc. This app is a really helpful app to start my business while I was starting Shopify. Thanks to this app, I am now moving towards a bigger goal. First of all, this app is really convenient to use. All of the basics are listed on the developer website that created this app. If you read the contents carefully and follow them, you can use a lot of functions without lacking any. Secondly, the help is amazing. If you have a problem you can't find on the developer website, just ask a support. They really explain easily and solve the problem. Most of all, they respond quickly, so it feels like I have a big backup in my business. It feels like they are working with my business together and being ready to help at anytime. Thirdly, this app has a lot of content. There are some content that is not ready yet, but after knowing what they are and when they will be updated, I have faith in this app. I am already looking forward to seeing how this app will help me in the future where I need it. Furthermore, I was also worried, but this app doesn't touch my coding in the coding part that a lot of people worry about. It's a fast and simple app. Finally, my customers also love this app. I think a business that needs vendors should care vendors more than anything else. Of course, there is still a little lacking, but it's an easy and convenient app for vendors to use. I had no problem with vendors when I was explaining them how to use the vendors' side and they also have no problem with it. I am sure my vendors will also love the upcoming features from this app. It's an app that has many advantages over disadvantages, and there are more things to talk about, but I'll just stop here. It's a really recommended app and I hope everyone's business goes well too.

HUNDO P AWSM
South Korea
3 months using the app
May 26, 2021

I've asked for quite a lot of help and I get a fast response each time. They have even adapted their program to help the app fit my needs. I highly recommend their service.

Paper Plane Bristol
United Kingdom
3 months using the app
September 20, 2021

Fantastic customer service. Always responsive to every message we send, and their team has an answer for every question we ask. The platform offers everything you need to start a multi-vendor marketplace. Their team is also always willing to make minor adjustments (if possible) to make the platform more seamlessly integrated with your services and branding. Better than all of the older, existing marketplace apps on the Shopify marketplace, with much more versatility to offer.

Goodbirb.com
United States
2 months using the app
March 27, 2020

I have been searching for a vendor app that just WORKS and the search was going really bad. But then I found Puppet Vendors! This app is simply amazing and simple. It's nothing over the top but rather simple, fast and does what it needs to do. In other words, it gets the job done and done right!

The customer support is second to none and is amazing. They have always been there for any issue I faced big or small. Quick to respond and actually talked to me. No canned responses!

If you're looking for a vendor management application. Please look no further than Puppet Vendors. Easily my favorite Shopify app!

Yeaton Collectables
United States
2 months using the app
Edited March 15, 2021

Extremely well though out app and unparalleled customer support from Kriang. I've been in business for 16 years and rarely came across this level of service. Tried and compared all the other apps in the marketplace for multi-vendor order fulfillment, commissions and payout... Don't waste your time like I did, get this one! It combines all the best features and then some for just a fraction of the price of its competing apps. Feels like a steal...

Tasty's Pizza
Canada
2 months using the app
July 9, 2021

I use Vendor Puppets to keep track of vendor sales on consignment and it is EVERYTHING you can ask for. Navigation is very easy and each page design is clear and user friendly. Kriang is such a kind and helpful person. He always addresses any questions or concerns that I have within 12 hours or less. I highly recommend this app if you're looking for something helpful, easy and worth it!

Pamana Plantas
United States
About 2 months using the app
February 6, 2021

We are working with many vendors on consignments and looked for a easy solution while giving the vendors the option of viewing their sales. Puppet Vendor is absolute excellent and stunning and the customer service the best I had so far. I suggest to show thumb mails of the vendors sales and the update this feature within a few days for free. If you are looking for a great and reasonable app which works and have a outstanding customer service this should be your choice. We have more than 10.000 articles from >20 vendors and this just works perfect ! A very happy customer ! Markus

brandesautographs.com
Switzerland
About 2 months using the app
Edited March 28, 2023

Great platform and even greater is my customer service experience. It's a 10/10 for me and i would highly recommend.

LokalMarket
Australia
About 1 month using the app
June 25, 2020

The best customer service we have had from an app developer since starting our business more than 3 years ago! The willingness to work with us to help us set this up exactly to our needs was exceptional. Kriang always comes back to us within minutes and gives us extremely detailed and solid feedback. This app has a lot of potential and can completely transform the way dropshippers operate with the functionalities it offers. The fact that they continuously release additional new features is amazing and we strongly recommend this app for small to even large stores to reduce your admin tasks hugely. Thank you Kriang for the exceptional service and we would be happy to use any app you develop!

KNUS Home Decor
South Africa
About 1 month using the app