Reviews (153)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automatically managing out-of-stock items by pushing them down or hiding them, which enhances the shopping experience and boosts sales. They appreciate its easy installation, configuration options, and the ability to exclude certain tags. The app maintains website efficiency, and the support team is praised for their quick and effective responses.

October 23, 2024

Long time user of this app. Amazing customer service. Something that is so simple, but makes a world of difference when you have a large collection. Saves so much time manually sorting collections. They're always adding small, yet useful changes.

MINIMARU
Australia
About 3 years using the app
November 16, 2024

Excellent App to sort out large out of inventory issues and to sort inventory for customers, service team is very responsive to any issues that arise

ICHU Jewellery
Australia
Almost 3 years using the app
Edited December 11, 2024

Earlier i was not happy with them, that's why gave them 1 star review. so i directly talk with the owner/developer of this app and he made some changes specifically for my store and now i can use this app easily!

RIJAC
India
14 days using the app
November 19, 2024

Love this app! Our stock can sell out and I don't have to worry about our site or over-ordering. Appreciate the convenience!

Nouvelle Glass
Australia
About 2 months using the app
Edited December 17, 2024

I've been using Push Down & Hide Out of Stock for a few months now, and it’s made a real difference in how we manage our store. It automatically moves out-of-stock items out of sight, keeping our available products front and center for customers.

If you want an easy way to keep your store looking clean and organized, I definitely recommend giving this app a try.

Badmotivator Legacy Barrels
United States
9 months using the app
October 19, 2024

Using the app has positively helped my website. I resell luxury items so its usually a one and done. The app moves it to the bottom of the pages so when a customer visits my site they aren't bombarded with sold out items. It allows customers to see what I have sold previously.

Beans For Luxury
United States
About 2 months using the app
December 20, 2024

Probably one of the best apps I use for Shopify! With a massive number of products and hectic sales over Christmas, I was struggling to manage my sold-out items - until I discovered Merchbees. What an absolute lifesaver! Worth every penny.

Little and Giant Explorers
United Kingdom
2 days using the app
November 22, 2024

Excellent application, I recommend it to the entire community, and its support is great.

Yauras Perfumería
Chile
3 months using the app
December 6, 2024

works perfectly for a small amount of money."

Dream-Feuerwerk
Germany
1 day using the app
October 15, 2024

1) Installed. 2) Configured and Switched on. 3) Was told by live chat to wait 5-10 minutes. 4) after an hour did not work. Was told it was my fault as something in my theme. My store is brand new out of the box by the way. 5) Asked chat to help me resolve. 6) Was passed over to Mete who was rude, obnoxious and flat out accused my of being some kind of rival that only came to leave a one star review.

Well guess what Mete - you we're right about one part of that (clue: the other part was fantasy on your behalf).

My business has been doing 7 figures for 14 years. Never have I experienced such an awful service. Okay the app did not work out of the box for whatever reason.

What should have happened is: 1) An offer to go into our back end with collaborator code. 2) identified the issue and fixed, or explained to us how to fix. 3) The app would have then worked. 4) A happy paying customer for years to come!

The mind boggles, it really does. How can you even be in business treating a paying customer like this?

Cue Mete coming on here telling a pack of lies about how it was me that was rude etc

Charming Beads
United Kingdom
About 19 hours using the app
merchbees replied October 16, 2024

Dear Paul,

I’m sorry, but having a seven-figure revenue does not justify using inappropriate language with our team. For us, all customers—whether paying or non-paying—are valued equally, and we strive to resolve every merchant's issues to the best of our ability.

We have established runbooks with troubleshooting steps, but from the beginning, you threatened us with a one-star review and then used disrespectful language. As you know, we have the chat transcript documenting these exchanges.

As we explained during the chat, we don’t insert any code into your theme; instead, we make changes directly on the Shopify admin’s collection page. If your theme or filtering app does not adhere to this setup, you will need to reach out to them. We followed the steps you referenced in your review.

In any case, you can review our other feedback to see our consistent attitude towards merchants over the years.

We wish you great sales, but we won’t tolerate any kind of abusive language.