Rivo Abandoned Cart Recovery
Abandoned Checkout w/Email, SMS, Push - Abandonment Protector
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Popular with businesses in the United States
Key values section
Recover Abandoned Carts
Use Email, SMS & Push Notifications to recover abandoned carts. This app will increase your purchase conversions!
Recover w/ SMS, Email and Push
No need to capture email addresses or phone numbers. Reconvert carts with our Abandonment Protector!
Cart Abandonment Protector
Contact customers via Push Notifications, Email. & SMS. Stop missing out on lost sales.
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App details
Rivo Abandoned Cart Recovery
Launch date
Rivo Abandoned Cart Recovery
Launch date
Pricing
100% Free Forever
Free
Starter
$15/month
2.5% commission on orders the app generates from abandoned carts
Pro
$49/month
2% commission on orders the app generates from abandoned carts
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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wlidaty
Location MoroccoWe have been using the app for over a year, ended up with over 14K abandoned carts and less than 2K emails sent.... we ran a test and the app seems to be very random in sending emails and when an email is sent and you complete the order, it still send you an abandoned cart email. Looks like the logic is totally flawed. The issue has been raised with support so lets see if this will be resolved. Very disappointing performance and definitely not as advertised given our experience
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Jane's Island
Location United StatesI just want to take a moment to say thank you so very much for "Pete!" Today I found out that a previous recovery app, I was using to run Abandoned Cart Emails, had somehow vanished. I was given no warning whatsoever, so I've had no recovery emails since April. So I was about to go with another app, but they were not helpful with my questions. Then I found Rivo... and everything instantly got better. Pete answered all my questions and I feel most confident in this new partnership. Pete not only has my thanks, but my commendation. With respect, David Kane www.janesisland.com, janes-island@myshopify.com
Developer reply
August 16, 2022Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
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VBrushy Official
Location CanadaTime spent using app 4 daysNot working at all , 24 abandoned carts , and sent only 2 notifications. After a few days completely stopped working. Not recommended!!!
Developer reply
August 11, 2022Hi there,
Thanks for installing the app and I'm so sorry for your experience with the app! We'd love to dig into this issue and find out why this is happening.
Looking a little closer into your account, sometimes what can happen is when a customer doesn't leave their email address or subscribe to push notifications, our app can't send anything to them because we have no way to reach them. This might be why you're seeing the discrepancy.
https://recover-docs.rivo.io/en/article/abandoned-cart-recovery-frequently-asked-questions-u3xq6g/#3-why-are-there-more-abandoned-carts-in-the-app-than-in-the-shopify-admin
In any case I've reached over email to help make things right.
Talk soon,
James
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