Rivo Abandoned Cart Recovery
Abandoned Checkout w/Email, SMS, Push - Abandonment Protector
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Popular with businesses in the United States
Key values section
Recover Abandoned Carts
Use Email, SMS & Push Notifications to recover abandoned carts. This app will increase your purchase conversions!
Recover w/ SMS, Email and Push
No need to capture email addresses or phone numbers. Reconvert carts with our Abandonment Protector!
Cart Abandonment Protector
Contact customers via Push Notifications, Email. & SMS. Stop missing out on lost sales.
Featured images gallery
App details
Rivo Abandoned Cart Recovery
Launch date
Rivo Abandoned Cart Recovery
Launch date
Pricing
100% Free Forever
Free
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BETTER THAN OTHER APP'S PAID PLANS 🚀
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Automated Abandoned Cart Recovery
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Push Notification recoveries
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Email recoveries
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Recovery customization
Starter
$15/month
2.5% commission on orders the app generates from abandoned carts
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All Free features
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SMS recoveries
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Whitelabel experience
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Custom branding
Pro
$49/month
2% commission on orders the app generates from abandoned carts
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All Starter features
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Advanced Automation Rules
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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FEEDY-PACIFIER
Location GermanyTime spent using app 1 dayAlex did a great job helping me out, she replied within a few seconds! She was very friendly and fast + she even used a GIF :)
Developer reply
August 5, 2022So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
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Jardin de Parfums
Location United Arab EmiratesTime spent using app About 4 hoursAmazing support was fast and effective and exceeded my expectations. Alex was very supportive and she even added extra features to my account without even asking.
Developer reply
August 5, 2022Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin
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TFTWood
Location United StatesTime spent using app 5 daysThis app is garbage. I had an early problem with it and I contact their customer service. They were able to fix it quick and they pushed hard for a review.... now I know why. Set up works... but the app doesn't. It doesn't send the abandoned cart email, and the popup for collecting subscribers doesn't feed into shopify and they don't store the email address in their app either... so pointless all around
Developer reply
August 1, 2022Hi Zachary,
James here, Head of Merchant Success at Rivo. Thanks for your feedback about the app. Just to clarify here, the popup subscribers or any abandoned cart subscriber that the app collections, does feed into Shopify and store the email address in Shopify. We don't store the email if a customer never provided any email (i.e. in the case where a customer only subscribes to a push notification or doesn't subscribe at all) I believe that's where the confusion arose.
Also, I'd like to know which abandoned cart emails are sending – we've dug into the logs and found that there were no errors on your account so if you have any examples of this, I can dig in a bit further!
Happy to hop on a call and run through this with you? Please let me know and feel free to reach out anytime at james@rivo.io.
Cheers,
James
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