Create customer engagement on package delivery and delay

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Send code-coupon on delay

QTraq continually follow of any of your delivered order, and send email with code coupon upon delay.

Engage buyers on delivery

QTraq continually follow of any of your delivered order, and send email with engagement actiy on delivery action.

Reduce customer tension

QTraq sends email with code coupon as a compensation before delay, and reduce support overhead.

About QTraq ‑ Tracking Automation

Qtraq allows merchants to provide better package delivery service by automatically engaging with customers upon package delays and arrivals. If the system tracks a delay in expected delivery time, it automatically sends an email with a compensation code-coupon, reducing customer's tension and frustration. When packages arrive to their destiny, Qtraq automatically engages with the customers, suggesting they provide feedback, reviews, and share in social media - improving the merchant's relationship with the customer. The application is easily installed in 1-click, and is fully automated requiring no human intervention. A 2-minute setup is required to define delivery timetables, format compensation email and delivery email.