Reviews (566)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through volume pricing tables and bulk discounts. It's praised for easy setup, compatibility with various themes, and customizable discount tables that integrate well with store designs. The app is reliable and enhances customer purchasing incentives with a clean presentation on product pages. Customer support is noted for its responsiveness and effectiveness, often customizing the app to meet specific merchant needs.

June 6, 2018

I deleted the app and yet the quantity breaks are still on my page and I can't delete them.

Dub Pods
United States
3 days using the app
November 2, 2018

it worked for 2 -3 hrs, after that it disappeared on product page, i sent mail to support and i got reply also with standard script, and after that i followed up also, seems like they are not responsive, i needed this feature asap, so i'm gonna install another app for this.

Inspiretrendz.com
United States
1 day using the app
September 9, 2022

Complete waste of time with these guys - I spoke to someone called Amandeep 1 week ago and explained exactly what type of discounts we offer, e.g. mix and match and explained how these work, after which I was told their app could offer this feature. Then, after 3 days of contacting them trying to enable their free trial, which failed due to a technical error, finally got this working today - only to have wasted another 4 hours trying to set the discounts up because their support assistant has just come back to me to say "I do apologize for this, I will contact him and talk about it because we cannot waste merchants time saying that we have something when we do not"... I wish these app developers would be a bit more honest and stop wasting valuable time.

SaveCo Online Ltd
United Kingdom
1 day using the app
Website on Demand Studio, LLC replied September 16, 2022

Hi SaveCo Online Ltd,

We’re sorry that you had this experience with our application. Unfortunately, we do not support the mix and match discounting that you described. We will be investigating how to support this feature in the future, and will relay your use-case to our development team.

We’d also like to apologize for not making this limitation clear earlier in the process. We will update our documentation and ensure that all of our agents are properly trained so that this does not happen again.

Stephanie and the Customer Support Team

February 3, 2020

I have missed few sales because of this app. It returned an error at checkout, making my customers leave the platform.

OrthoCosy
United Kingdom
1 day using the app
Website on Demand Studio, LLC replied February 3, 2020

I'm sorry to hear about the troubles. It looks like you had the app installed for about 30 minutes, but that's still not the experience we want our merchants to have. Please contact our support staff at support@websiteondemand.ca, and we'll be happy to investigate any compatibility issues you're experiencing.

April 30, 2021

I have been using this app for two days and it happens to me that bulk discounts are discounted in the cart but then at checkout they no longer appear.

YourHeatingBox™
Spain
About 24 hours using the app
Website on Demand Studio, LLC replied May 3, 2021

Hello there,

Apologies for this, you can always chat/email us any time of the day. I looked at our Ticket history and appears that you haven't contacted even once. We can definitely fix and avoided this issue.

Please email us at support@websiteondemand.ca and we can rectify this in no time.

Sincerely,
Robert
Operations Manager - Website On Demand

September 21, 2019

**WARNING**
DO NOT DOWNLOAD THIS APPLICATION.

IT WILL PERMANENTLY RUIN YOUR PRODUCT PAGES.
On 1/3 of mobile devices (with small screens iphonex, galaxy S5, etc) the product now is now permanently shifted to the right.

BLOCKING out over 1/8 of the text you wrote and images.

Congratulations, now everyone thinks your website is bugged mess and your conversion rate plummets.

Best part?
Changes STAY even after UNINSTALLING this application.

Trying to contact support. Not sure if they are even able to fix this mess they created.

Bliss Buns
United States
34 minutes using the app
Website on Demand Studio, LLC replied September 25, 2019

Sorry to hear about the troubles with your site. It doesn't look like we received any support tickets from you though? And your shop appears to be displaying okay on small screens. Our app code is also not present in your site.

Did you already view our instructions for removing our app code at:

https://websiteondemand.zendesk.com/hc/en-us/articles/360004498191-How-do-I-uninstall-Quantity-Breaks-Now-

Shopify apps unfortunately cannot remove their code after you delete them. This is why it's necessary to use the Uninstall button in our app before deleting from the Apps page in Shopify.

If you still need help, please let us know at support@websiteondemand.ca and we'll be happy to help.

September 2, 2021

What you mention in your pricing plan and what you actually offer is not the same. Under the basic pricing plan which is $9.95 you have stated unlimited discount groups. When I upgraded to that I realised that you offer only 1 discount group. For the next pricing plan $14.95 you offer only 3 discount groups and only for the premium pricing plan you are offering unlimited discount groups. Hence I have deleted your app.

Fresh2Homes
United Kingdom
25 minutes using the app
Website on Demand Studio, LLC replied September 2, 2021

Hi there,

We deeply apologize for this.
It looks like you were referring to our old pricing method. Our app should now allow you to have an unlimited discount group when you subscribe to a paid plan.

Upon checking our support platforms, we haven't received any tickets from you. We could've looked in to this case and fixed it quickly.

Let us know whenever you change your mind or if you can give us another try. We'll guide you through our entire process.

Sincerely,
Chud and the Bulk Discount Support Team

November 17, 2018

Worst! app ever i installed it my site speed is inscreased so then i deleted it but, after removing this the features are still there!! and my customers cant do checkout!! hate this app

Feel Hop
India
9 minutes using the app
September 13, 2019

Dont use this app , its bullsh*T
dont ever install it
it will ruin your product page foreverrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Coco & Jasmine
Germany
8 minutes using the app
Website on Demand Studio, LLC replied September 17, 2019

We're sorry to hear you're having difficulties, however it appears you're confused. Quantity Breaks Now does NOT make any changes to your product page template / code.

From your review, it sounds like you've broken your product page template :( We suggest you reach out to Shopify support, and they can show you how to restore an earlier version of your product page template.